DHL Express ServicePoint - 77710 Playa del Carmen

3.7/5 based on 8 reviews

Contact DHL Express ServicePoint

Address :

Calle 12 Nte 172, Centro, 77710 Playa del Carmen, Q.R., Mexico

Phone : 📞 +7
Website : https://www.dhlproductosyservicios.com/
Categories :
City : Q.R.

Calle 12 Nte 172, Centro, 77710 Playa del Carmen, Q.R., Mexico
G
GEOINCANCUN on Google

only one lady at the front counter but still nice clean opertion. wait times can be 10 -30 minutes. to pick up or drop off. only thing bad i can see. service is very professional.
J
Joseph Lavery on Google

Always a positive experience recieveing small packages from the USA there. From what I've seen, it's a functioning and well oiled operation which is very rare to find here in Playa!
E
Ernest Adams on Google

Went afternoon 8 sept 2021 and young man on centre counter said they could not send a document to South Africa and we should to the DHL outlet near Centro Mayo. This requires us obtaining transport and is inconvenient to where we live. With limited Spanish we could not establish the reason why they would not help. Surely every DHL outlet offers the basic international courier of a document?
A
Arturo AG on Google

Only 1 customer at a time and they don't discriminate between people bringing 20 deliveries and one picking up one package. Dreadful. Stayed outside for about 40 minutes while a single customer from Xcaret made more than 15 individual postings.
D
Daniel Merchant on Google

Pésimo servicio por parte del personal. You will get the worst customer service, good luck on trying to get help from the personnel. Did I forgot to mention endless lines? Skip this branch if you can.
v
vera polyakova on Google

Worse customer service I seen in my life, not helpful, not friendly, doesnt speak any English or try to speak , system was down and didn't help me with my return.They don't care about customers at all..
T
T on Google

I shipped my Rolex box from this service point to Australia. I arrived home into australia to find the Rolex box slashed and the warranty card stolen. Lucky I didn’t ship the watch in the box. Everything else inside the DHL package was left alone. Someone at this service centre has maliciously done this. Warning to anyone shipping anything from Mexico: don’t ship valuables or anything you’re not willing to lose or have damaged.
C
Cristine Naylor on Google

Both times we've been there has been no line. We had good service the first time, the second time it was a struggle. Although I had used Google translate to type out what I wanted ahead of time, the cashier was rude and acted put out.

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