Digna Salud Para Todos Iztacalco - 08600 Ciudad de México

It has nothing worthy, the two guys they have at the entrance are disastrous, I am a single mother and I went with my two children to do a study on my nine-year-old boy and the guys at the entrance tell me that the minor cannot pass 2 years, that he does not pass and that he does as he wants, that he leaves him on the sidewalk, what does he say?! What type! I had to leave without being able to carry out the study on my son. I hope they cut it, I can already imagine how it should treat older adults or vulnerable people who come alone. This happened on Saturday May 14, 2022 at 13:20 approx.

I arrived at 8:30 and managed to pass at 9:40 am They kept me in line for more than an hour and when he arrived at the entrance he told me that I must continue waiting with 8 months of pregnancy. What is the surprise that there are more than 5 empty chairs I tell him that I have been standing for a long time. And he does not listen.

Laboratory and imaging studies are very good and I congratulate you! However I have two complaints: 1) The Lens service is really bad because NOT ONLY did they make me some glasses that do not help me to see far away (I always see blurry and forced with one eye), but they shielded themselves (to evade the guarantee) saying repeatedly " the prescription of the glasses is correct according to our instruments" and from there I never took them out. OF COURSE I have had glasses done in many places over the years (glasses that instantly allowed me to see perfectly) and I have NEVER had this problem of them not working and not being corrected. They made other glasses for my brother that after a few days of use one of the glasses fell off and when they repaired them they said that "that's the most they could do and that if they were to break they wouldn't be able to do anything." What about this service and its customer guarantees? 2) The guard at the door behaves impolite and authoritarian as if the establishment were his property and he was doing you "the favor" of allowing entry, he questions a lot and with a hostile tone where you are going and even gets annoyed if one does not go where he says.

Well, I took my six-month-old baby to do some tests that they asked me for the nursery and they tried to draw blood from him as if he were an adult and in addition to not being able to get anything out of him, they hurt both of his little arms and they hurt him horribly. They never said they don't have the right material for infants. I think that the economic pore is expensive with the bad treatment, in addition to the trauma for the babies. A disgusting addition to the treatment from the entrance, if they are so upset, change jobs but damn what disastrous people and what little tact with babies. I would never take my baby to that place again?

A few years ago I made an opinion about the Coyoacán branch and two years after I returned, I realized that they greatly improved their service. This time I leave this comment thinking that it can help again to improve. The attention in this branch is terrible, from the policeman at the entrance ... they are all arrogant and rude. I went to have a tomography taken, I made the appointment by phone for Saturday and they never mentioned that I had to arrive half an hour before my appointment time, which was at 8. I arrived very punctual and they did not want to attend for not having Arrived half an hour before anyone mentioned me, I asked for the option of waiting for a cancellation but they told me that they did not do it because they were very punctual in their time. They rescheduled my appointment for the next day and guess what ... now they were 3 hours late. And it turns out that me and the previous 4 patients did have to wait when they had been so intolerant of my appointment the day before. All the people are rude, they don't give you a chance to speak ... they only know how to say the word NO! I hope that they begin to train the staff of this branch and that they understand that they are not doing us a favor, we are paying for a service and for this reason our time is as valuable as theirs.

I went to this Salud Digna to have some urgent blood tests done. When I arrived, the manager named Ricardo Hernandez denied me the service, saying that it was until 11:00 am (I arrived at 10:30 am and in the information they gave me via telephone they told me that 12:30 pm) I told the manager that it was 10:30 and he still had enough but even so he behaved in a despotic manner and told me that I was not coming and told me that if I liked it I could complain by phone, that he did not care. This is the service that gives "Dignified" Health to its patients.

I have gone to this branch twice, the first time for a blood test and the second for a Covid antigen test, fortunately I have received very good attention from the cashier entrance staff. The service has also been fast and the staff that takes the samples is always very attentive and careful. Regarding the facilities, I always see them as very clean and in this time of pandemic the measures are well followed. The results are given very quickly and compared to other laboratories they have the best prices in relation to quality. So at least I recommend them.