Distrito Max - 53370 Naucalpan de Juárez

My experience: lousy place to buy presales, one has to be asking every week because if they don't forget that you have an order with them, the funkos that I ordered in presale arrived first in other places than in this official store, they take forever to answer the status of your purchase, I give it 2 stars because they recently modified their return policy and the truth is that it didn't take long to make my return. For my part I will never buy on this site

I bought a Funko in her online store that in the description said "Immediate delivery" that I could collect my product from 1 to 2 days today is the third day and when I called they told me that it could take 2 to 5 more days. I tried to cancel the product and they told me that nothing can be done! the girl who answered the phone was very kind but did not offer me any solution. I leave 2 stars for their lousy customer service through their chats and their inconsistency with the dates indicated.

I had some doubts about buying here but I took a risk because they had a game in Spanish at a very good price. From the previous comments it seems that they have had problems with pre-sales .. but my order was IMMEDIATE DELIVERY and arrived in order and very well packaged, so I would buy again. I recommend making your payment by PayPal!

The funko arrived in perfect condition and without mishaps, it should be noted that it was not a pre-sale since the piece was for immediate delivery.

I really had my doubts about the store, both negative and positive comments made the store's low prices less attractive. Buy items in stock and on sale, hoping for the best and praying to the one above to pay for the products, I received my confirmation email 5 days after the courier shipment went out. They arrived well packaged, they put bubble wrap on it, and chetos. Positive aspects: +Good offers and low prices +Good product packaging +Average shipping time Negative aspects: + They take many days to process the shipment. +Attention is very slow + We need to have more items in stock

Like everyone else, I was quite suspicious of buying for the first time, due to the reviews. However, I found a game in Spanish that I had been looking for for a long time, and it also had a discounted price. I made payment with PayPal just in case ?, I did not buy anything for presale, it took a while to ship, but it arrived well packaged, and in excellent condition. All very well with my package ?

I was terrified after reading the reviews that are shared here, I always check the ratings and this time due to the fever of the offers, I did not do it and I must say that I am glad, I made a significant purchase in the good end at a super price and really It gave me panic to think that it would not arrive and I would be left without things and without money :) I contacted via whatsapp and mail (via telephone, I did not try) to request the status of my order and almost immediately I received a response by both means, the people Customer service very kindly explained to me that my order was about to go out (one day after the purchase and on the bridge) and the truth is that I did not trust much ... but to my surprise the next day I got the email from Confirmation of the parcel and in 2 days I received my package, packed correctly and complete. It is worth mentioning that everything I bought was IMMEDIATE DELIVERY and although it is true that I was dying to order some funkos that I clearly loved on the website it said NO DELIVERY DATE, I think that when things are like this we do not have to blame the company, I attach photos of my purchases.