Divine Soul rest house - 44520 Guadalajara

It is a beautiful place, with a lot of tranquility, worthy of people who need specialized help. Highly recommended, with professional and empathetic people with the needs of our relatives ☺️

Beautiful installation my dad is there they let me talk to him every day and I feel comfortable with that I love that he agrees with the other gentlemen playing chess and I dominate the very attentive nurses and they always answer my questions I am satisfied with the care

I have had my father for 3 years and I feel very happy with the services that are widely recommended, go to see the House and you will not be influenced by comments that only seek to discredit the house

Notice of abuse⚠️ Very unhappy with your services, my grandmother comes from the United States, where I took care of her for almost a year. One year she started in the hospital, with medical training to take care of her, which she did with a lot of love and PATIENCE. Something that certainly does not exist in this home. The name suits them perfectly, it seems that they dedicated themselves to putting it to rest permanently. With me he was happy, just as he already gave confidence. Trust they never established with her. Due to Covid-19, they do not allow visits to internees. For this reason we send you a mobile phone to make video calls. It was when I began to notice things that alerted me, they stopped answering the video calls after a week. And when they finally answered they did not allow her to speak to us, in fact her speech was much less developed than she could communicate. We began to doubt the services that come when it turns out that we had to make an appointment with the owner to be able to make a video call to speak with her. It turns out that they started drugging her to keep her anxiety attacks under control. They probably wanted to know when not to have her under so much sedation to make her look cool. We have a witness (which I am not going to name) that there is indeed an abusive employee. My speech did arrive with a small sore, no more than 3/4 inch and with a decent weight for its medical condition. As such every time I frequented it seemed to be thinner every time. If she complained about such a thing, she stopped doing to such an extent due to lack of capacity. For such reasons that he could no longer speak. She was in the home for exactly one month, when they decided to take her out, she did not have only one sore, she had a sore of approximately 12 inches (this one on the back located above the bubbles). And as if that was not enough, he also had 3 more sores on his body, on his hip, and on the sides of his knees. It was full of bruises on the body. A sore in the pit of the stomach caused by excessive irritation also developed. They were not feeding her enough to prevent the medication from causing irritation. It was a tragedy that I will try to avoid happening again. The owner Cristian (certainly his real name is José Ortiz) did not want to do anything despite knowing that he was an abusive employee. It seemed that only money could fix any problem for him. And the home doctor never seemed to have a name or how to contact him. I hope and the movement that we are going to start makes a great change for the good of every elderly person who is looking for a safe and trustworthy home. Regardless of the fact that Mrs. Avia had a medical history, they were paid and her condition did not improve, it only got worse. And as the person who took care of her, I am making my feelings known about her services that were paid and we never reserve ourselves to not pay the month and a half. Even though he wasn't there all the time because his job was to take care of her. Guilty and many, if you think I want to blame, but have so little professional ethics to respond in that way and also try to play the victim. It shows very little of you. My experience will not go unrecognized as well as the good ones it has. You knew the commitment that it was to take care of someone who cannot take care of themselves and only saw a business opportunity instead of recognizing that they cannot take care of someone with such a complicated medical history. Anxiety, inability to control your left side, and especially panic attacks are not easy to control but it is no reason to ignore the need.

DO NOT LEAVE YOUR LOVED ONES IN THE CARE OF THESE PEOPLE. !! The treatment they have towards the gentlemen is outrageous. Definitely, people like Mr. Christian should not provide elderly care services. It is a place where relatives PAY so that their parents, grandparents etc have the best care assuming that they are the "specialists". In my case, they only lasted three months in that horrible place, and the physical, cognitive and social deterioration was evident. It is outrageous how I received my relatives, with blows to the face and knees, with considerable malnutrition diagnosed by a nutritionist, without shoes and very hungry. It is an inhuman treatment !!! That place should not exist.

Beware of this asylum !! Unfortunately, we admitted my parents to the divine soul rest house in November, they only lasted 3 months, by the way the last month they were forced because the owner Christian makes you pay for a whole month if you do not notify 2 weeks before the cut that the you are going to take out, and since it does not charge anything cheap, then there is no choice but to leave them there for another whole month. There are few times that he gave us reports of them, he over-medicated them to keep them quiet and they would not complain, my mother gave them to us super skinny with a super blow to the nose and half healed and a bruise on an already green cheek from days ago, which they told us that "it happened a while ago but it was nothing". My dad with one knee all scraped. When my father was admitted, he did not need a diaper, he only needed help to go to the bathroom, because after 2 days of admission they tell me that if he needed a diaper, and now they have forced him to use it, my father had a very rapid deterioration of his condition thanks to this. Now we can no longer make him go to the bathroom again because they imposed it on the diaper. Everything is a request for money and things, he charges a diaper fee so between avoiding taking him to the bathroom and charging the fee because they damaged my poor dad a lot. When I asked him for a picture of my parents, because if I didn't ask him he wouldn't send me, he only sometimes sent me after asking him several times, always untidy, my mother always in a camizon and lying in a chair, all disheveled, my father in slippers with danger of falling . One day, according to this, my father's ring went through the drain, then they said it was for the shower, I told him I paid a plumber to remove it, and the next day by magic according to this it was in my pants bag Dad, we found this ring business very suspicious. In the end he didn't show his face and the nurses weren't ready to hand over my parents since they had already known for a month before. They took a long time to deliver them, they all came out confused like sleepy zombies. First I told Christian (if that's what it's called) that we would take them out to take them home, and he began to send me pictures of them very often and dial dancing to convince me to stay with him, then I told him that we would always take them to Another nursing home that needed proof of COVID and a letter from him, because it turns out that if I didn't do the study with "his laboratory" he wouldn't give me the letter, and he charged 1800 pesos for each study. For this, since I told him that we were going to another nursing home, he did not send me a photo or a message or a report of anything from my parents. When I told him that we would take them out, I raised my voice saying "you have to pay me for the entire month." In the end they gave us a few clothes from them and several clothes that are not theirs, old and battered. She did not give us sheets or towels. And they did not want to give us my mother's wheelchair because it was not in the inventory, since when they entered they never did inventory, they only left everything. Beware of these houses that are said to be good and operate under the banner of benefactors when they are profiteers and do not have good treatment with clients. They are removing the copper little by little. Unfortunately for my parents, we realized it very late and that they only lasted 3 months, and one of them was hard. You will surely comment that it is not true as in the other bad comments you have. I don't think anyone would write this as a hobby if it weren't true. The customer is always right. And if that were not enough, in the New Year he went to Acapulco in the middle of a pandemic, risking infecting the lords of the asylum. I put a star because if not, it won't let you comment, but I would put less than 100 stars.

I had the opportunity to know this rest house, it is a place that from the first impression is a very clean, cozy place, with very beautiful areas where grandparents can spend the afternoons doing activities, which in this pandemic is appreciated for the healthy distance, very strict measures are taken for hygiene and disinfection. The facilities are suitable for people who have difficulty walking or even using a wheelchair or walkers, in addition to the fact that there are people who are supporting them all the time, for whatever they need, it is an excellent option when Sometimes the possibility of attending them is not considered familiar, they make them feel exactly as if it were their own home. all the time you can have information about the relative. They are always aware of the medications that most take, they have very good care in general I recommend it 100%.

Nothing recommended. It is an unreliable place. We had a very bad experience.