Dolce Mami Suc. The most - 82110 Mazatlán

Excellent place, very good service, great variety of drinks (coffee and tea), delicious desserts, 1000 percent recommended

Rich cakes, very sweet, nice quiet place, good price?

Today in the afternoon around 6 pm I went to the store that is in Lomas de Mazatlán, I went to buy 1 matcha and 1 chai, I entered the store because there was only 1 customer paying, I was like 5 minutes waiting to be attended since The young people were in the back eating and talking until I told the one who was charging that if they were not going to attend to me, to which he told them: plebes help me to attend to the man. A young man came out and I took my order, the cashier charged me, he gave me my ticket since I paid with the exact amount, I kept waiting for my order to be delivered, another person after my purchase and paid and the cashier offered him a ball of snow, to which the person answered no, then and according to what it says on the side of the box if at the end of your purchase they do not offer you a snowball, it is free. I told him that he had not offered me the sale of snow and I asked him to give me my snowball, to which he refused, telling me that the sale was not finalized, I told him you already gave me my ticket and they were giving me my drinks and he kept refusing saying that he was about to offer me the snowball sale, but he had already given me my ticket. For more, it was a girl who told her, give the man the snow, I pay for it from my bag and she continued to refuse that the sale had not finished, another girl told me which snow she wanted and conditioned me to choose chocolate or vanilla . It doesn't say on the sign that the snow should be just vanilla or chocolate. The clerk is called Alejandro, according to him. He does not bring an identification badge or if he does, he does not wear it in plain sight. Too bad for refusing to admit that he was wrong because he offered the snow to someone else after me. If it gave me anger for the attitude. I said acknowledge that you screwed up

Terrible service, they offer to deliver breakfast for Mother's Day in a timely manner, at the door of your house at the time you ask for it, it is 1 hour and 12 minutes late and nothing. I call where I bought it, and they have no knowledge of the order, they just charged me and lied, that I should call another branch to track my order. You should never offer what you cannot fulfill, terrible service and especially on a day as important as today. I do not recommend at all to take this service - fails - they offer you that they cannot give - overestimated service cost ratio