Don Sebastian Ice cream - Cathedral of Ice Cream - 75700 Tehuacán

Ice cream with too much sugar. Very slow service from your waiters. They must improve their air conditioning, since the heat in their facilities is not supported. The owner of the establishment was requested that my family of 6 people use a cubicle where there was a fan, which was denied, separating us in different places (This condition is not regulated in his establishment policies)

Attention has declined, before the quality of ice cream and attention was very good, I invite you to motivate your employees

The service is very good, there is no time that one of the waiters has given me a bad treatment, they are friendly and attentive. Those responsible for the establishment care a lot about the clients, they try to see that everyone has the most satisfactory time possible. The only bad thing is in my opinion the toilets, because they are usually dirty. Despite this, spending a pleasant time there is quite pleasant.

I tried the floating with lemon snow and it is incredible, the pistachio, coconut and pine nut snow are delicious but the best is the cheese one, beautiful place in the center of Tehuacan, they just need to improve the staff, without a doubt the manager, a despicable woman.

Great variety of flavors, attention and very friendly service. You can enjoy their desserts on site and they have games for the little ones in the family. Super recommended!!!

We ate delicious house specialties. I did not know this place, but on our next visit to Tehuacán, Pue. Of course we will go again. Very accessible in terms of price and they are portions that leave you satisfied without feeling heavy. It also has a children's area. highly recommended

The ice creams flavors are pretty good, although some can be cloying. * Curious fact: after don Sebastián's dead, his sons quarreled and divided the business. That's why you will find 3 different Don Sebastian Ice Creams. The other two branches belong to one son, and this one to the other. All of them may follow the original recipes. Anyway, these are the reasons why I'm rating 4 stars: 1. Bad image of the business. The site is generally run down. The furniture feels old. Too bad for a traditional ice cream spot in Tehuacán. 2. They penalize card payments charging you an additional 3 and 4% depending on whether it is debit or credit. I paid with cash because there is no incentive to use card ??‍♂️ There are signs indicating the additional percentages they charge. 3. The attention of the employees is not the best. ---Spanish--- The flavor of their ice creams is very good, although some can be cloying. Fun fact: After the death of Don Sebastián, his children quarreled and divided the business. That is why you will find 3 different Don Sebastián ice creams. The other two branches belong to one son, and this one to the other. They should all follow the original recipes. Anyway, these are the reasons why I qualify with 4 stars: These are the reasons why I rate 4 stars: 1. Bad image of the business. The site is generally run down. The furniture feels old. Too bad for a traditional ice cream parlor in Tehuacán. 2. They penalize card payments, they charge you an additional 3 and 4% depending on whether it is debit or credit. I paid with cash because there is no incentive to use cards ??‍♂️ They have signs where they indicate the additional percentages they charge. 3. The attention of the employees is not the best.