Dr. César Eduardo Hernández y del Callejo - 72420 Puebla

Zero professionalism, a mutual friend recommended it to me, I made an appointment, they told me at 4, I arrived earlier and they did not let me in until 4, when there were already 4 people waiting, the doctor arrived at 5 and there waiting for one And it never happened because the doctor left ... in the questions of his employees all focused on selling glasses not on treating the condition. Appalling.

Terrible service. They gave me an appointment at a certain time and it turns out that I could not wait in their waiting room because I arrived 10 minutes earlier. So what do they quote me for at that time? They made me lose more than half an hour in what happens to have your eye exam and a medical history halfway. I had a very brief consultation and the dr tried to say goodbye at 3 minutes without explaining even my diagnosis. I read in previous comments that this is because they have many patients and I do not know what, the day I went there, there was nothing else. In my dx the dr told me that my eye hurt because they were dry, but it hurt because I had received an impact, but the dr never asked me and they let me speak. I was in the office for 3 minutes listening as I dictated to someone what I was going to write, he without stopping talking as if I did not exist. I do not recommend it, a horrible time, zero personal, auntomatizado. Appalling.

Excellent ophthalmologist, good facilities, highly qualified staff, the doctor has many years of experience serving my family for years and has always given us a very good service, very honest in his diagnoses and his treatment is very friendly. I highly recommend it!

I do not recommend it at all. I have been there twice and both times he has always been very pedantic. He loves to belittle people who do not consider his height. In addition, he sent me to do a bone densitometry simply because I mentioned that I am vegan, since it is proven that decalcification occurs only in people with diets based on products of animal origin. He was very kind to the other patients and didn't even respond to me when I spoke to him. To top it off, I am an adult in my late 30s and he treated me like a girl. In short, lousy person who does not miss the opportunity to ridicule patients who do not like them. Save yourselves the annoyance.

As almost everyone mentioned, they meet you at a certain time and make you wait at least 1:30 a.m. before being attended. In addition, my wife went to more than 4 consultations and in each consultation she sent the same medication because according to him she could not yet prescribe contact lenses. More than 4 months with the same medicine and he does not want to change the medicine or prescribe glasses. You will practically only be able to time. We understand that he is a specialist and therefore must charge his fees for each visit but if in each visit he says the same thing and does the same without changing anything even seeing that there is no improvement, it makes us think that it is better to seek other points of view. It is up to each one. By the way, the query is already in 1000 pesos for those who have doubts.

Excellent doctor, I have had my eyesight checked with Dr. Hernández del Callejo for many years. He always gives me a precise and clear diagnosis. Good service and friendly staff. Highly recommended.

Suddenly you feel an environment in which you have come to a place where it is best not to ask why it can be more expensive (and their ads explicitly say it three times, if there is any doubt). The consultation costs 800 pesos, and from there you would have to think about it. It is true that the treatment is friendly, everything is very professional. They collect personal information and then the assistant to the Dr asks you questions about the symptoms and takes some vital signs. Afterwards (almost 40 minutes have passed in this despite the fact that one arrives on time for the appointment) they pass you with Dr. Cesar, whose review is very fast (no more than 5 minutes) and he attends one patient after another as if in a hurry for serving as many people as the office is full. After sending to do studies, you must make an appointment after 7 days to return and pay again and repeat the cycle. As I say, he is very professional and finally the cost of the consultation is worth the studies and the experience of the Dr, but at least he left an impression not so pleasant for the procedure that they follow and the time that he spends on it.

Extraordinary doctor has seen my 8-year-old son, he treats me and I love my mom, excellent treatment, respectful and attentive to his patients, he also explains everything he checks on you