Droguería Cosmopolita Echegaray - 53310 Naucalpan de Juárez

Terrible service, the guard only gives orders believing that he is the owner, Mrs. Alejandra Nuñez attended me with a terrible desire, it is the first time that I went to this establishment and she was pressuring me, she would not let me analyze if the product was convenient for me or not, I accompanied my mother so that we could both see what products we needed and they took me out waiting in the sun, I understand that because of the situation several people cannot enter, but we are family, it makes no sense for one to stay inside and the other outside; We are both consuming and we both pay for the product, within the establishment there were about 5 people but since I came with my mother, they preferred to take me out, nonsensical logic, because I was a customer and they treated me in the WORST WAY. What a sadness that one goes with great joy to consume their products and I return disappointed by the terrible attention. I will go to another establishment since I will not set foot here again. As a bonus, there is a very nice young man with glasses in the box, only he was kind of all the members. Lastly, they left my mom waiting, coincidentally the products after my mom were there but my mom's, which were TWO, took a long time. I offer him an acknowledgment since he does feel like working.

Good place but lately they lack more inventory. They have many products out of stock

Very bad phone service, the Miss who answered me a very unpleasant treatment, Geez ... in the middle of the pandemic and with that attitude ... people did not learn anything with this. Many would like the work she reluctantly does and still pay the LADY. The bad thing is that this is how customers and therefore Sales go away. He could never give me a price of 1 (ONE), product. Where are those who supervise these people?

Much attention (they should train their staff better) fills people who know the cashiers and do not respect the queue. I've been standing in the sun for 40 min. I wanted to place my order by phone and they don't have a line either. I wanted to make my payment online, and I can't either !!! They are lucky to be the only option. I hate them

There are times where there are more people generally between 10:30 and 3:30 but if you go before or after those hours you go directly to the counter and leave super fast. You can also order and pay online and they send you mail so you can pick it up, this process is faster than if you go directly to the counter. They have very good products

The products are really very good, I feel that the organization being already at the counter is good and the staff is attentive. However, today I went to pick up a product that I ordered online, I made a long and time-consuming line, and being the next to go to the counter, I see a sign that says that those who only go to pick up do not have to queue. However, the signs are just behind the people who are going to form and therefore cannot be seen. Mr. Instead of giving me access from surveillance, he kindly responded to me rudely saying that he does not know what each one is going to, when I suggested changing the signs to a more visible area, he became more stripped ... Not because he is an older person one has to bear the rudeness of the lord ...

It is a pity that they do not update their prices and when they arrive at the store they have risen twice as much. It would be nice if they were more considerate of customers. By the way, Sodium Lauryl Ether Sulfate is almost always out of stock.

The store is well stocked, it is very small, parking only fits one car or two at most, the costs vary a lot according to the product, they have good attention from the employees