E-Z Rent-A-Car - 15520 Ciudad de México
2.5/5
★
based on 8 reviews
Contact E-Z Rent-A-Car
| Address : | Sinaloa 31, Peñón de los Baños, Venustiano Carranza, 15520 Ciudad de México, CDMX, Mexico |
| Phone : | 📞 +89 |
| Categories : | |
| City : | CDMX |
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Eduardo Maya on Google
★ ★ ★ ★ ★ Pesimo servicio, por un rayón me cobraron 1,200 pesos y ni siquiera se lo quitan solo es para cobrar más, si yo compro un polish y estopa me gasto ni 100 pesos y ellos te cobran más del mil por ciento más de lo que sale eso
 Terrible service, for a scratch they charged me 1,200 pesos and they don't even take it away, it's just to charge more, if I buy a polish and tow I don't even spend 100 pesos and they charge you more than a thousand percent more than what that comes out
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Jonathan Herbes on Google
★ ★ ★ ★ ★ would maybe use again
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Dennis Guse on Google
★ ★ ★ ★ ★ It is inside the Courtyard Marriott Hotel in front of Terminal 1. Also rents for the following brands:
* Right Cars
* America Car Rental
* Economy Car Rental
* ACE Rent A Car
* Nü Car Rentals
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Gerardo Meza on Google
★ ★ ★ ★ ★ As promised, only problem was finding it, its inside marriott courtyard mexico city airport, across the street from Terminal 1. If you call them they will come pick you up.
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Stacy Hill on Google
★ ★ ★ ★ ★ Bad Bad company. Do not rent a car from them. Booked on line and upon arrival they gave our vehicle away and told us we needed to pay more money for a different car. They called us to confirm hours before we arrived and yet they still didn’t have what we reserved.
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Lilia Montoya on Google
★ ★ ★ ★ ★ Awful customer service. The contract indicated we would be picked up from the airport but they were never insight. We had to call to be picked up and taken to their office at the hotel. The office was closed when we arrived. We had to wait once again as the representative arrived making out with her boyfriend. On top of all of this, we had already paid in advance for insurance, they tried to charge an additional $25 per day for local insurance. Just ridiculous...
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Amber Sweatt on Google
★ ★ ★ ★ ★ I know this place has terrible ratings and it is super hard to find ( hint: it’s inside the Marriott, which is forever from the landing gates and no one was there to meet us like they said). But, after them giving us a car that eventually died in Acapulco, they turned it all around.
They answered the phone at midnight and started the process of getting us a new car by the next day. AND THEY WERE SUPER POLITE ABOUT ALL OF IT. They sent a driver 4 hours one way to Acapulco to meet us and get us a new car ( that’s 8 hours both way this dude drive).
I though for sure we were doomed to whatever fate the Montozuman Gods wanted for us, but they really took are of us. I don’t think even an American rental company would do that. American companies would usually say; you fix it and we will eventually reimburse you. But EZ car did good! Thanks Frederico and company!!
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Cain Mejia on Google
★ ★ ★ ★ ★ They have really bad service if you try l to make reservations in USA online at the time you arrive to the car rental location everything changes, they said whatever you pay online that’s just to make reservations but you have to pay a completely different amount of price and a high amount to deposit and also something to have in mind is that the location it’s not on terminal 2 Benito Juárez like it shows on the confirmation reservations. I had a really bad experience.
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