Electropura - 78395 San Luis

Good day ... I dial your posted number and I get no reply, I have been trying to contact me for half an hour Thank you

To make several comments with the object that serves as feedback since the new service of orders by call, was not efficient for us for the following reasons. 1. They have many telephones that are generated from where they call us to the client, when they had only informed us that there would be only 2. 2. The calls are VERY insistent during work hours. 3. When I was able to answer a phone that was not registered, the young man who called me, rebuked me saying: - "I should answer" -. They had been calling for several days and no one answered. I told him that I had to work reasons and that we didn't need water. 4. They indicate that we must (as an obligation) ask every certain time. 5. He indicated that if he did not place an order in each call, a delivery already calculated (BY THE COMPANY) would be assigned in an established way without modifications, eg. 3 jugs every 15 days, regardless of our consumption. 6. I commented that the consumption was variable. Then he told me to cancel the service because it could not be at the request of the client and HE DID IT. THE SERVICE IS ALREADY CANCELED. Therefore, I no longer receive or buy your product. That problem in my home has already been solved with the supply by another company. But if the same problem occurs with other customers, they will continue to lose. The philosophy of a company AND ALL ITS PROCESSES must always be DIRECTED TO THE SATISFACTION OF THE CUSTOMER. This company that they hired (if external) must be supervised and evaluated, if not, they must initiate an improvement project at this point.

Terrible service since they call customers to order water or other products. They became obsolete, today is online, when the client wants, what the client wants, not that they condition you to call you certain days of the week and above all to insist on buying "promotions" that do not interest us. Terrible, they are losing customers, I already buy online with Ciel, when I want, and just what I ask for. Luck!

Bad service, when they call you forcefully they want to sell you what they say and if they don't hang up on you, especially the ladies are very rude. Don't buy them!!! better heaven.