Emotion Tulum Hotel & Hostal (Spa) - 77780 Tulum

Very clean and quiet room in the center of town. A small, cozy atmosphere and the staff is super helpful and friendly.

On the opposite side of the road is VERY VERY LOUD discotheque. Their opening time with speakers to maximum is from 22:00 to 06:00. You will be really not able to sleep here. It was very disappointing night for me when I was trying to sleep, but I didn't succeed. Don't come here in the case you want to sleep during the night...

A hostal with a roof deck, it sometimes has great dj's night. Individual rooms are around $900 mexican pesos per night and the share room is around $180 to $280 depending on season.

Robbery in the locker Unfortunately, we didnt have a nice staying while in the hostel. My friend and I arrived very late at night and after checking in we asked to use one of the lockers near the reception. The following day when we were about to leave my friend checked her wallet that was in the locker and all her money was gone. There were two holes there which one of them was connected to the toilet of one of the guest room. The owner, Antonio asked for one of the employees to fix the locker right away, after showing us videos from the security camera, . He was very positive about the robbery and basically blamed the couple in the room, showing us their names, where they were from and telephone number. He told us he would talk to them as soon they were back to the hostel. He offered us to stay there for free for a few days, but of course, we didnt want to due to what had happened plus the place itself was dirty, filthy and with a very bad vibe. We left and when my friend started to talk to Antonio through whatzapp he was a completely different person questioning if we really had that money there and told us he could do nothing about it and even made a sarcastic joke saying we could go the public ministry. It is a shame such behavior as the hostel has totally responsibility for such thievery.

Toilets were dirty and no paper from 10 PM to 9 am. Music in high decibels poured of the neighbour's bar until dawn (5:30). Reception staff is nice but cleaning personal are impolite. One night was enough for me.

Neat place, cheap and right on the Strip of Tulum. A lot of young travelers, so it's a good place to make connections. I was praying we'd stay another night, but has to go back to Cancun. LOVED Tulum and all the people there. A must place to go, my style my vibe.???♾?

take your money and spend it elsewhere.. ive stayed in many hostels therefore I never complain or even bother to leave reviews but this place is just horrendous with terrible plumbling that isn’t fixed with any urgency. I had to use restaurant bathrooms and buy jugs of water to shower with for the last 3 days of my stay because there was no water at all. On top of that, when there was water for the first few days, there was no hot water. Towels are old and disgusting — filled with stains and holes. Only 1 out of the 5 outlets in the room semi worked. Should note that I stayed in the private room with 2 beds and a private bathroom.

This hostel was terrible. Everyone was coughing, the rooms were hot and people coming in & out at all hours. Definitely not a hotel. No good restrictions so beware! No toilet paper at night & the restrooms were disgusting. I’ve stayed in many hostels before so I never complain but this was just not it.