Empack - 03100 Ciudad de México

Terrible service in terms of payments with transfer more than 40 minutes to deliver what you already paid and the treatment of the deplorable staff the truth is only out of necessity one comes here if not or would come

They are abusive !!! Terrible attention, arrogant !!!! to invoice and to charge by card, they ask for a minimum purchase of 50 pieces !!!

Very good service, I found what I needed and the cost seemed affordable.

Very friendly, excellent service!

Well, despite being your customer for more than 6 years out of necessity, clearly not out of taste, this Empack branch I don't know if all of them provide the worst customer service. GREAT CARE. They mistreat you, lift you up false and change their service policies without prior notice, always in their benefit. On top of that, they are unable to bill correctly, they do not correct my name on their billing despite having requested it more than 10 times. They are rude and EYE They accept returns or exchanges depending on the day you go. One day if another not. Measure your things really well with all precision, that if you make a mistake, they respond with: "Well, I would have measured it well, I blame it."

Before going to the branch I called to place my order for boxes as usual, they confirmed that they had the boxes, when I arrived at the branch they told me that they did not have the boxes, I complained saying that that is why I had called before and that it was very important for my business, the manager, an elderly man, told me that he did not have them and did not offer me any more help, so I began to review the sample boxes to see which one was similar to the model, the manager once again He told me that I could not move the boxes, I answered that I would not have to move them if they had had the boxes that they had told me that they had, the man left the counter, faced me, stood in front of me and said " I already apologized to you and stop moving my boxes "and I replied" if it is such a problem to accommodate 4 boxes as I myself as a client I put them back as they were "to which he replied" I hope so ". The attitude of the manager is really regrettable still that he makes a mistake, does not offer any help and still faces and intimidates a client

The good. Wide variety of articles for protection and loading of documents, glass and even pastries. The bad. They almost always walk with a face and if there are a lot of people, they tend to treat you badly The best. That if you find mop things, you can ask them to give them to you and buy them, even if they never offer them to you

They have better prices than downtown. Great variety, if I recommend them. But if you want good service. Hopefully the young man who attends will touch them, because the girl never knows anything and is always in a bad mood... No way one for the other. But if I recommend them