Empire Fitness - 72480 Puebla

Very good attention by the staff, excellent machines and materials but there are too many people throughout the day. The real problem is that diners are very dirty and not polite enough to allow one person to finish using a machine.1 It's already saturated.

Good prices, but the structures of the pulley apparatus are always dirty, the dumbbells are not the weight they mark and are poorly labeled, those that indicate less weight weigh more. There are no instructors or if there are, it is not possible to distinguish who they are and on the WhatsApp of the gym they read but do not answer the suggestions

General staff is fair to good. I think it is already very full, if there is no limit or how you handle it. Excellent teams. There are classes, in case you want to do other activities

The square is a good place, with parking and the facilities are clean and complete but the price is somewhat high compared to other gyms.

Good space but there are many things that could be improved: - You do not have an access credential as in other gyms. You have to give your information to reception so they can let you in. - The coaches are children, they spend their time talking to each other or taking care of who has or is not wearing the mask "correctly" instead of helping people with their exercises, they have no education, if for 2 minutes you leave without using a dumbbell or Some other object while you rest from your series will go and take it away without asking if you are occupying it or not, even if there are several unused. - The cleaning lady does not care that you are in the middle of your routine or doing a series, in a bad way she crosses between your feet with her mop. It is understood that it is their job to clean but it seems that they are in a hurry to leave and it is very uncomfortable, they should regulate the cleaning schedules in a more appropriate way to affect the users as little as possible. - there are many areas neglected in terms of cleanliness. The floor could be clean but the devices are often quite dusty, I have seen the coaches taking photos pretending to clean the treadmills just to send evidence I suppose to their bosses. - The security protocols for COVID issues have been very irregular, wearing a KN95 mask is excessive for me in a gym as it suffocates you, any mask has been shown to protect us.

It is definitely not worth signing up in times of a pandemic if you want to avoid upset and mistreatment. It is perfectly understood that there are measures to avoid contagion, the problem is the poor execution of these measures. Every day you arrive and there is a new rule so that you can be allowed access to things such as from one day to the next, forcibly wear KN95 face masks, make an appointment the day before, among many other things that occur to them at the moment and that if you do not comply with them, you do not They allow you to enter or decide to shut down machines randomly. Although they have your email registered from the beginning, they do not send you an email advising you of changes in the logistics of capacity control, I have sent these comments personally and they limit themselves to saying that this is the rule and that if you are not there As you can complain on social media, what can you expect from that? The coaches look like club cadeneros deciding who enters and who does not, based on a sheet without any control, they put them to receive clients without even a hint of attention or how to resolve conflicts, instead of being "on the floor" helping to new users with their routines are doing tasks that should be entrusted to other members of the staff. Instead of looking like a pride of lions as they try so hard to repeat on their social networks, it looks like a pack of street dogs. What a disappointment. It is not advisable to train in this gym, there are better options a few meters away such as the Kompter gym.