ENERGY MART - 64020 Monterrey

Excellent service from the moment you call the call center, I contacted me to request a battery change at my home and the technician did not take long to arrive and was very helpful. I highly recommend it!

A few weeks ago I went for the ad that says everything in batteries. They didn't have the battery for a watch but they said it would get there. Then I came back and they told me they didn't have the battery ... I told them what model it was and they saw that they did! Then when they tried to change it, they did not find the screwdrivers ... "The engineer" had taken them ... And they did not know where it was! I ended up visiting Battery Master where in 5 min they changed my battery.

Very fast and very good service. They gave me advice to give me the best option according to my needs. They took the time to explain, quote me and after reviewing other places, this was the best option. Especially because in addition to the price I felt that if they knew about the subject.

About 6 months ago I bought a battery for my car and they took it to my home and installed it, excellent service. And a week ago I bought a climate and they installed it very fast and clean.

Excellent service and price. There I bought the battery for my truck. I listed on various places and they were the best price and excellent service. I definitely recommend it.

They do not arrive at the time of the appointment, they send their technicians without the battery they need and they still want me to wait an hour being 1km away from the branch. I do not recommend them at all.

Unmatched service! Tonight I had to request a battery change in the Plaza Real parking lot at around 9 at night. And I did not know how they solved my urgency because despite the fact that their night guard technicians were in other services in Guadalupe and they answered us that they would delay, in less than 20 minutes another support technician arrived with me to give us the service In less than 10 minutes they finished my battery change and voila. Superb attention from Ricardo. These are emergencies and this place excelled with ours this Tuesday night. Super recommended!

I bought a minisplit on Saturday paid by transfer from Chihuahua and paid parcels and until today, Tuesday, I have not received a response from my shipment to Chihuahua from the minisplit that I paid and according to what they communicate with Luz Tovar and they send me directly to the mailbox and until now I have not had any answer. I hope and foreign clients evaluate this responsibility. I want to congratulate the manager of this company since he only knew about my problem with the purchase of my minisplit and it was followed up and I received the product after 4 days and I was satisfied with the minisplit. The only problem is that a better price is missing in the parcel service. Since a very high price was made for the package that I took with me the purchased product. Improving that service to foreign customers. I believe that it is a company of growth and service of the best at the national level. But without improving this service, it makes it raise the cost of its products for foreign customers.