Engie - 45560 Guadalajara

3/5 based on 8 reviews

Contact Engie

Address :

Calz. Lázaro Cárdenas 40, Alamo Oriente, 45560 Guadalajara, Jal., Mexico

Phone : 📞 +89
Categories :
City : Jal.

Calz. Lázaro Cárdenas 40, Alamo Oriente, 45560 Guadalajara, Jal., Mexico
J
Jorge “Yorsh” on Google

se supone que hice la domiciliacion de mi tarjeta, el primer mes me cobraron, al segundo me hicieron el cobro pero no me llego ningun comprobante a mi correo, al dia siguiente ya me habian cortado mi servicio por falta de pago, tuve que pagar doble vez para que reconectaran el servicio y es fecha que dicen que ellos no tienen ningun pago. y para acabarla en su domiciliacion dicen que no hay nada y el banco me dice que se hacen weyes, que si tengo el pago y el numero de folio de mi tarjeta
It is assumed that I made the direct debit of my card, the first month they charged me, the second they made me the payment but I did not receive any proof to my mail, the next day they had already cut my service for lack of payment, I had to pay double Once for them to reconnect the service and it is the date that they say that they have no payment. and to finish it at their domiciliation they say that there is nothing and the bank tells me that they are weyes, that if I have the payment and the folio number of my card
S
Saúl Francisco Ruiz Acevedo on Google

Excelente atención. La ubicación de las oficinas no es la mejor
Excellent attention. Office location is not the best
V
Victoria Gonzalez on Google

eh solicitado una instalación y la vdd que no ni siquiera contestan, ya tres meses esperando que me loistalen la vdd que si tienen un pesimo servicio pero muy buenos en cobrar
I have requested an installation and the vdd that they do not even answer, and three months waiting for the vdd to be listed for me that they do have a terrible service but very good at charging
F
Fernando Hernandez on Google

Pecimo servicio teroban en el recibo te ponen pagos que no son tuyos y te los cobran a huevo a mi me isieron un cobro 155 pesos por más que les decía a pero el policía en ves de estar vigilando estaba a un lado de mi a ver sino me ponía agresivo aguas con sus cobros inventados
Terrible teroban service in the receipt they put payments that are not yours and they charge them to egg I was charged 155 pesos for more than I told them to but the police instead of watching was next to me to see if not he made me aggressive waters with his invented charges
A
Ana Victoria Zamudio on Google

Mal servicio Toman mal las lecturas Te atienen de mala gana Te cobran demas Y nunca nunca atienden por telefono
Bad service They take the readings wrong they treat you reluctantly they charge you too much And they never never answer the phone
L
Leticia Mata on Google

Fui a arreglar asunto con el servicio de mi gas,ahí no me dieron solución, pero me dio un número la persona que me atendió,fui con un vecino el también tenía otro asunto, me senté para esperarlo,(Soy una persona adulta mayor )y tengo problema de artrosis en la columna vertebral ,La recepcionista me pidió saliera de la sala,le afirme lo de mi vecino y detodos modos me sacó, afuera no hay un lugar donde sentarse y tampoco una sombra ??me molesté pues era la mera hora de los rayos de sol.¡¿Porqué no piensan en las personas que estamos vulnerables?! Ojalá llegen a mi edad y cuando los traten igual se acordarán que así fueron de desconsiderados.
I went to fix an issue with my gas service, there they did not give me a solution, but the person who attended me gave me a number, I went with a neighbor who also had another issue, I sat down to wait for him, (I am an elderly person) and I have a problem with osteoarthritis in the spine, the receptionist asked me to leave the room, I told her about my neighbor and she took me out anyway, there is no place to sit outside and there is no shadow either ?? I got upset because it was the only time of the sun's rays. Why don't they think about the people who are vulnerable?! I hope they reach my age and when they are treated the same they will remember that they were so inconsiderate.
e
ernesto prado on Google

Pésima atención al cliente me cobran una instalación que ya avía pagado y aún llevándole el contrato en la mano y el pago se limita a decir la persona que me atendió que ese contrato no tenía valides y la ficha de depósito no cuenta pregunto yo aferrada a cobrarme de nuevo la instalación que ya avía pagado no batallen ay no se arregla nada termine contratando de nuevo el servicio con vendedores externos
Terrible customer service they charge me for an installation that I had already paid for and even with the contract in hand and the payment is limited to saying the person who assisted me that this contract was not valid and the deposit slip does not count, I ask myself clinging to charging myself again the installation that had already been paid, do not struggle and nothing is fixed, I ended up contracting the service again with external vendors
J
Jose Millan on Google

El tiempo de respuesta para la reconexión del servicio es demasiado lento, 48 horas para reconectar la línea de gas es excesivo...seguimos esperando y en atención telefónica no resuelven nada
The response time for reconnecting the service is too slow, 48 hours to reconnect the gas line is excessive...we keep waiting and they don't solve anything on the phone

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