Enlaces Express de Mexico - Guadalajara

Simply lousy. Rude driver. Dirty bathroom. Hours of waiting and they make you transfer at red star, as well as waiting hours in the cold. I agree with Adolfo, for Puebla do not use this line

THEY STEAL. They are not a serious company. They do not answer the phone to agree on return dates and say that it is the user's fault, when they do not answer. They do not offer you any solution when it is their fault. Their buses break down delaying you up to 4 hours. DO NOT PUT YOUR LIFE OR MONEY AT RISK, in this case "CHEAP" DOES BE EXPENSIVE.

They do not allow or upload a backpack that fits perfectly up, I will be traveling constantly between Puebla and Guadalajara, but this line will no longer be an option ... Debut and farewell

Pathetic! Pure scratch toooodooooo, I hope I will never have to travel with them again, rough and careless. And they also leave you who knows where in an empty alley and alone in the dark and fix it as you want, it does not matter if you have never been to Guadalajara. There is not a fucking Oxxo there, a super suspicious place. There is no water in the bathroom, broken chairs, interrupted movies, the sound although it is supposed to be used with headphones, because it already allows technology, it is at full force of the speakers, and other details .. All together is frustrating. I will find another company to return.

A cheaper option to travel to some destinations in the country, although the buses are not of the same level and comfort of the known lines. They have day and night departures, with different prices, at least that is the case for Mexico City, which is the destination I have traveled with this line and has been fine. Recommended if you are looking for a less expensive option.

Terrible service indeed. We arrived in Mexico City because there is the stopover and then go to Puebla at 4:30 am and they put us on the other truck almost at 9! Why was it until the last bus arrived and not even they knew what time it would arrive. I will not travel on that line again, even the drivers were very rude.

HORRIBLE! On the trip from Guadalajara to Puebla they stop in Mexico City, what they do not tell you is that they are going to change your truck. We left Guadalajara at 11pm (being that it was 10:30), we arrived in Mexico at 5:30 am approx. Before us a truck arrived at 4:30. He left us in the street, the horrible place with everything closed, not even his branch open, the driver of the truck just went down to the people and left, said that until his service arrived, after an hour they opened the office and the The girl who attends, who was very rude, told us that the truck that would leave for Puebla arrived in half an hour (7 am). LIE, they waited for all the trucks in Guadalajara to arrive to get everyone there, it was until 9 a.m. that we left for Puebla. There were people who lost their trucks that they would take in Puebla for the delay of more than 2 hours, others preferred to take another transportation to get there and there were also those who lost their suitcase, since when they arrive there is no one to review, they all take as best they can, and your suitcase insurance covers you for $ 1,000. There were also people who paid for the VIP service and when changing trucks, they got a normal seat. Anyway, I leave my experience, which apparently is not the first time it happens, you decide. Q. D. They do not answer in the numbers of complaints and suggestions

A super bad organization and lack of respect for the departure times, the truck was delayed for more than 1 hour to my destination, then I had said that it was direct and at the time I ended up making a stop in Mexico. It is useless that your trucks are good if at the end of the day the service they end up giving and the experience they generate in you as a customer is lousy.