Enterprise Rent-A-Car - 44500 Guadalajara

4/5 based on 8 reviews

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Contact Enterprise Rent-A-Car

Address :

Calz. Lázaro Cárdenas 3067, Chapalita, 44500 Guadalajara, Jal., Mexico

Phone : 📞 +87
Website : https://www.enterprise.com/en/car-rental/locations/mexico/guadalajara-lazaro-cardenas-z064.html%3Fmcid%3Diyp:31749103
Categories :
City : Jal.

Calz. Lázaro Cárdenas 3067, Chapalita, 44500 Guadalajara, Jal., Mexico
P
Pam Cabrera on Google

Desagradable experiencia, no respetan horarios, no se ponen de acuerdo entre ellos.
Unpleasant experience, they do not respect schedules, they do not agree with each other.
J
Juan Montano on Google

Evitense rentar autos en Guadalajara. Nisiquiera abren a las horas que indican. Ya son 2 compañias que pasa lo mismo. El 3er mundismo se nota en esta ciudad.
Avoid renting cars in Guadalajara. They don't even open at the times they indicate. There are already 2 companies that the same thing happens. The 3rd worldism is noticeable in this city.
J
Jenny Kim on Google

Muy buena atención. Todo bien con el carro y con el prepago fue más ágil el proceso. Solo tienes que tener tarjeta de credito para el depósito.
Excellent atention. Everything fine with the car and with the prepayment the process was more agile. You only have to have a credit card for the deposit.
m
[email protected] Marco on Google

El servicio fue bueno, la atención buena por parte de Emanuele, lo único desagradable es que se rento un auto automático pero no contaban con unidades automáticas por lo que se tuvo que pagar una diferencia por una unidad de la siguiente categoría. Lo que debió de haber sido sin costo por que fue problema de la arrendadora el no tenerlo. Sin embargo la atención fue muy buena.
The service was good, the attention was good from Emanuele, the only unpleasant thing was that they rented an automatic car but they did not have automatic units, so a difference had to be paid for a unit in the next category. What should have been free because it was the landlord's problem not having it. However, the attention was very good.
O
Oscar Almaguer on Google

Excellent service
v
vbontes on Google

If I could give zero stars I would! If it wasn't for luck, this place may not have had a car for us even if though it was booked and paid for already online! Terrible service and terrible phone customer service. Then we ended up paying nearly triple in-store due to the company's error. Honestly, I can't recommend Enterprise rentals at all for tourists.
J
Joni Kärhä on Google

Everything went ok, until the moment we returned the car. The salesman (Andrés) blatantly lied to us about the prepaid gas. We were told very clearly, that we are paying 800 pesos for the prepaid tank, but got charged 1081 on the return. First time in my life I got a prepaid tank, because of this offer. We had to argue with another agent while returning the car, who could not do anything about it anymore. We had to pay that eventually, and didn't get any compensation. We also got promised a full tank, but in reality it was 91% (it was full bars, until after 5mins of driving it went to 9/10 bars). Enterprise has always had the best service in the US, but atleast this branch (& specifically this blatant liar agent) has ruined it for us in Mexico unfortunately.
S
Sergey Vildanov on Google

We have been renting a car here for 4 months since our first stay in Mexico and thanks to Enterprise we have visited many interesting places here, from the ocean to the volcano!? Excellent service, clean and cool cars, and responsive team, special thanks to employee Bianca for her excellent work!? Muchas Gracias!

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