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Skip to main content MicrosoftCorporate Social Responsibility Sign in to your account Content Removal Requests Report Microsoft receives requests from around the world to remove access to content that is available online through one of our consumer products or services. Microsoft is providing details on Government, Copyright and Right to be Forgotten requests during the period January 1 and June 30, 2020. Download the current report Government requests Copyright requests Right to be forgotten Government requests for content removal When Microsoft receives a government request to remove content, we carefully review and assess the demand to understand the reason for the request, the authority of the requesting party, the applicable policies or terms of use for the affected product or service, and our commitments to our customers and users with regard to freedom of expression. Based on these reviews, we determine whether and to what extent we should remove the content in question. The report includes government requests for the removal of content for Microsoft consumer online services, such as Bing, OneDrive, Bing Ads, and MSN. Government requests for content removal, January to June 2020 Country / Region Requests Action taken Percentage – action taken China 1,284 1,195 93% France 63 58 92% Germany 4 4 100% Italy 1 1 100% Netherlands 1 1 100% Russia 1,624 720 44% United Kingdom 1 0 0% Total 2,978 1,979 66% Requests that may result in account closure 10 4 40% Note: Numbers are aggregated across all Microsoft consumer online services (e.g., Bing, Bing Ads, OneDrive, MSN) for which government content removal requests were received during this reporting period. Government content removals are directed by governmental entities and may be received pursuant to a court order or other demand to Microsoft. Our numbers do not include content removed as the result of a court order against Microsoft unless a government entity was the party pursuing the content removal. Requests may include a wide array of subject matters, and often contend that the content violates local law, such as prohibiting hate speech, defamation, political rumors or adult content. The laws surrounding these issues vary by country. Requests may report alleged violations of our terms of use. The numbers for “Requests that May Result in Account Closure” include those government requests for content removal that could lead to account closure (e.g., if a government reports to Microsoft an alleged violation of the terms of use for our services, and the alleged violation may lead to account closure under our terms of use), or if the government requests included an explicit request for account closure. Download previous reports CRRR H1 2015 Download XLSX FAQs General questions about this report Expand all | Collapse all What is a content removal request? What is included in this report versus what is included in the Digital Safety Content Report? Does Microsoft inform users when search results have been removed from Bing? Does a publisher have the opportunity to question a content removal? Questions about government requests for content removal Expand all | Collapse all What is a government removal request and how does Microsoft determine whether to remove access to content at the request of a government? Why would a government request be rejected? What services are subject to government removal requests, and which Microsoft services are included in this report? What are "requests that may result in account closure"? Questions about copyright removal requests Expand all | Collapse all How does Microsoft determine which materials should be removed for copyright infringement? Do the numbers reported for copyright removals also include content from Bing’s image search and video search indexes? In the downloadable report, what do “reporting organization,” “copyright owner,” and “domain” refer to? Questions about “right to be forgotten” requests Expand all | Collapse all What is a “right to be forgo