Escuela de Manejo CDMX- Grupo ABC - Academia del Buen Conductor - 03100 Ciudad de México

My instructor Rafael López Balderas is excellent. He is an incredible advisor, he teaches super well, patient, calm and very kind. He always explains everything very well and asks you how you feel when you practice or if you have any questions. Gives feedback several times in the session. Super recommended

Highly practical classes with practical advice for real handling. It progresses in difficulty so one is faced with the daily traffic. Salvador the instructor is very patient and precise in his instructions. Recommended.

REALLY LOOK FOR ANOTHER OPTION. On March 31, I went to the branch to hire a 15-hour course, I specified that I was looking for a course for nervous people that would move me to Mexico City and that I could only take it on weekends. They told me that yes, there was no problem, that the instructors were trained and they painted it beautiful. They never respected my schedule and changed instructors for me. The first two were very friendly and very empathetic (Victor and Tony) but the classes had no continuity due to so much change. Appealing to their "Satisfaction Guarantee" they offered me an agreement and sent me another instructor now at my address. Which they changed the same day of the class (Tuesday, May 4) and they assigned me to Mauricio Pérez Vásquez who was supposed to go with a supervisor (who was practically a teenager). The instructor treated me super badly during the class and made fun of many situations in a very cruel way, I, I point to tears for how he was treating me and he also made fun of that, I was about to get off and take a taxi for myself home but silly I did not. At the end of the class, he did not let me go down until I told him verbatim what I was going to say to the advisor (he was very concerned about what I was going to say to them and trying to treat me so as not to talk about everything he did to me and told me ) when they will mark me to see how my class went. On the same Tuesday I told them that I did not want to have class with this man again and when they dialed me I let them know what happened and they only said that they would take action in the matter. Until today they have not communicated and it seems that they support the verbal violence of their instructor and the laughter of the supposed manager. I do not know what they told this man who even told me that it was going to be of no use to me that much course he had taken, because no matter how much he paid, he was not going to advance. And it's the first course I've ever taken that was money thrown away.

I really didn't even receive the course but I will tell about my experience and the reason for my qualification ... On June 2, 2021, my boss made the payment so that I could start the driving course with this academy. Supposedly it would start on June 7 and that day there was some mechanical failure with the car with which they would teach me my classes and for this reason they canceled my first class. Today, June 8, the person who kindly gave me information called me early, but told me that unfortunately the car was in poor condition in the workshop and that is why he offered to start the course today (later) or on Wednesday on my schedule. selected ... Honestly my boss was not going to accept those conditions and requested the return of his money and when I mentioned this to the lady he told me that in the terms and conditions it said that the return of the money was 10 to 15 business days but The detail of all this is that she failed to send me all that information when my boss made the payment, so they had to make the refund immediately. To tell the truth I did not have any fight or brush with the deal, they were kind in terms of the information provided, but I think it is important to have formality and "emergency" cars in case one does not work or in case there are technical failures. It is also important that your employees are aware of the information they provide because not sending the terms and conditions on time can be counterproductive.

Regrettable experience of this school. A 4-day course was contracted, the teacher did not arrive on the starting day because the car had a breakdown. It was allowed to pass, to start the next day. The next day they canceled again because they had no cars available. I had no choice but to request my money back, but they refused, so PROFECO will have to intervene. I DO NOT RECOMMEND, so look for another option.

Excelenet option to learn to Manage

The instructor Martin is very kind and patient, he knows how to explain well, the attention of the advisors is very good, I get an excellent experience from the school

CAUTION. I was a victim of fraud since they only gave me 6 hours of work and they did not return, the instructor does not answer calls or watts. Attached photo of the car and pseudo voucher. I make the alert since somehow the fraudsters approached me through the telephone numbers published on the page.