Estafeta - 83116 Hermosillo

The staff did not have much idea but it is very well located

Very bad service, the delivery date is not respected, terrible customer service, DHL is better

My order was supposed to arrive between Tuesday and Wednesday, I did not arrive, I waited for Thursday and either, today Friday they called me to deliver my order and it turns out that they always do not, that until tomorrow they will give it to me, my address I already gave them Well from the first time they called me, it is not possible, is it always going to be like that?

Very friendly and very fast

The 2 locations that today; January 11, 2022, they were in a very bad mood. They did not solve my doubts or help, unlike another parcel that I went to this same day. Both did not drop their cell phones and their attitude is not recommended at all. The Office located on Boulevard Solidaridad in Hermosillo Sonora, and the one on the North Peripheral, have very good parking space, since they are in "Plazas" with other stores. I didn't ship my package due to no guidance I got on the business. I do not recommend that you use Estafeta in those 2 places. I resent several packages; again the same employee, did not respond to my greeting, I told her; why don't you answer my greeting?, she; she turned on her cell phone and remained silent, until then I decided to help her; _ why do you use your cell phone when a client is requesting service? _ mmmm _ I decided to record a video so that your bosses know how rude you are, but it will be enough for me to tell you: you are lucky to have a job, to be young and pretty and no; an old, sick like me. I have an opinion of an incurable disease and it hurts a lot and I had to return with you because I couldn't go to the other Branch (Periferico Norte) that is just as rude as you. You are beautiful, you earn money; what are you missing? _ I've never seen her, he answered. _I do, and I've always seen you angry. Why did you turn up the volume on your phone when I'm asking you for guidance? Your Supervisor did not train you so that when the Client, who pays your salary, needs you, you offer; products, information and prices? . I can't find cinnamon tape and I can't close the package and you're looking at me and you don't offer to help me. I have rheumatoid arthritis and years; My bones ache and I went to several businesses and couldn't find them. answered ... We sell cinnamon tape there it is... I will help you close your package and give me your Guides. _ "So, do you know how to do your job? I was going to record you so your bosses could see you, but I decided to tell you your faults and reconsider how lucky you are. I said goodbye to say thank you and left. Hopefully, he has changed his attitude!?