Estafeta - 77710 Playa del Carmen
3.3/5
★
based on 8 reviews
Contact Estafeta
| Address : | Calle 4 Nte No.230-L. 2, Centro, 77710 Playa del Carmen, Q.R., Mexico |
| Phone : | 📞 +8788 |
| Website : | https://www.estafeta.com/ |
| Categories : | |
| City : | Q.R. |
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Karla CM on Google
★ ★ ★ ★ ★ Pésimo servicio de estafeta el mes pasado me mandaron un celular por esta paquetería y se lo robaron dentro del centro de operación ahí mismo en playa del Carmen (nunca salió de ahí) , tuve que ir personalmente a que me dieran una respuesta por que en teléfono de atención a clientes me daban la misma respuesta "estamos esperando respuesta del centro" tardo más de 2 semanas y no respondían...resulta ser que no tiene gerente y que ya habido muchos robos dentro de ese centro de operación que disque estaban haciendo auditorias. Lo bueno que asegure mi celular pero aun si le perdí dinero porque te cobran 20% para a ser valido el seguro y te terminan regresando menos....pésima empresa pésimo trato al cliente no manden nada pro ESTAFETA. ADJUNTO FOTOS DE CUANDO FUI HASTA EL CENTRO DE OPERACION Ubicado en Carretera playa de carmen- Merida
 Terrible courier service last month they sent me a cell phone for this parcel and it was stolen inside the operation center right there in Playa del Carmen (it never left there), I had to go personally to get an answer because on the phone customer service gave me the same answer "we are waiting for a response from the center" it took more than 2 weeks and they did not respond ... it turns out that they do not have a manager and that there have already been many thefts within that operation center that dial they were doing audits . The good thing is that I insure my cell phone but even if I lost money because they charge you 20% for the insurance to be valid and they end up returning less.... lousy company, lousy customer service, don't send anything for ESTAFETA. ATTACHED PHOTOS OF WHEN I WENT TO THE OPERATION CENTER Located on Carretera playa de carmen- Merida
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arevalo cordova on Google
★ ★ ★ ★ ★ excellenet
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Axel “Axelord” Ordoñez on Google
★ ★ ★ ★ ★ Nice and easy
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Ever Medina on Google
★ ★ ★ ★ ★ great
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Avrum Gold on Google
★ ★ ★ ★ ★ Never delivers at all. Always have to pick up at depot.
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Star EventsRM on Google
★ ★ ★ ★ ★ Good service .. but the wait to get your package or ship can be frustrating
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Cristine Naylor on Google
★ ★ ★ ★ ★ Respecting covid protocols - only two people in lobby, masked. Courteous and friendly.
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andi plus on Google
★ ★ ★ ★ ★ I sent a package with next day service (from 31th may to arrive 1 April), but it arrived on the 12th of April, just today !! Wow, at least it didn't got lost...and it arrived to circle k where the receivers were very poorly treated... Estafeta is a NO for me
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