Estafeta Macro - 97143 Mérida

Excellent square very complete, especially because it has a fishing store

I went to make a couple of shipments and had a bad experience. I was charged things for which I was never asked if I authorized, bubble wrap, large envelope, overweight, special handling. I would have no problem paying for it, which I had to do at the end anyway, if they broke the price down for you before shipping and before they packed your shipment. In other parcel services such as DHL, the operator always asks me if I authorize something and gives me a breakdown of the price. Because you want to save a little, DHL is more expensive, end up paying the same or more.

Schedule as of today April 6, 2021. ###Schedules Mon-Fri 9:30 a.m. to 6:30 p.m. Sat 10:00 to 13:00 - Last collection: 5:30 p.m. ##The place One of the advantages of this place is that there is ESTAFETA and DHL in this same place, so if you want to quote in two packages at the same time, this is the place. It is also well air conditioned and a waiting bench for only one person (for COVID). Smoking is not allowed inside the place. ##Attention The girl who attends at least now is friendly and gives the requested information. Give prices with next day shipping and 3-5 day shipping. The girl also helps with the packaging of the article, which facilitates its shipment, personally I sent a computer equipment not cheap and that of covering it with plastic was wonderful. ## By COVID They follow the same hygiene and safety measures for the contingency that most of the premises today, they are only allowing up to 2 people per group or family, as well as the mandatory use of face masks. They have antibacterial gel on the counter. I have already quoted in DHL and Estafeta parcels on several occasions, and on several occasions Estafeta results in a better service.

There is only 1 person who attends, long line, when you are only going to pick up 1 package that takes you 5 min, you wait almost 1 hour

Fast efficient very courier carrying your parcel as the packaging should be, you will enter and they will attend you very quickly, parcels are sent frequently, better buy prepaid guides, they will be cheaper and they will serve you better located at the branch in plaza xtabay 100 meters from the Macroplaza

Plenty of room for cars clean and good business

The package arrived on time the person who attended me was very kind

Excellent service, the girl who attends very friendly and always tries to expedite dealing with customers, in addition to solving all my doubts, she is my trusted parcel