Europcar Renta de Autos Campeche Aeropuerto - 24072 Campeche

Good excellent attention treated very kind

Super madaaaaaaa. ... They did not give me my 8Mil pesos that I left blokied. ... And that Joaquin Izarrague is hiding From the airport of Campeche. ... ??????

Cars poorly maintained, dirty and with some dysfunctional parts. They deliver you very fast and they put faces when it comes to telling you that the car is not in optimal conditions, but at the time of returning it they check every detail. Check the cars very carefully!

I had a good experience, since they respected my reservation and offered me insurance for scratches (which is not there, since it is never missing) at a very good price. Very spacious the Aveo apart ?

Excellent service, all very friendly, the car worked wonderfully, beat of the year. Thanks

Friendly and fast. We hire the insurance. We didn't have any incidents so we don't need it and we don't know how it operates. The only thing missing is that they show you the details that the car has before you sign the contract, since they are included in the contract but they are not shown before.

In principle, on the web, I hired the Premium insurance (the best they offer) to avoid disappointments and that apparently they had to block me 8k pesos when picking up the car. When I arrived, they put me in trouble with my card and they blocked 12k pesos on two cards, that is, 24k pesos. Also on the web it clearly stated that in this Premium insurance the damages to tires and wheels were covered 100%, but when I picked up the car they told me that in such case I would have to pay 20%. Unfortunately we suffered a theft of a part of the car, (the plastics that cover the wheels) and it turns out that the premium insurance that covers everything so that you are "calm" did not cover the theft that we suffered. I had to get the spare parts on my own (600 pesos each plastic) so that on the day of delivery they would not charge me twice or triple what the spare parts were worth. (This is what these companies live on) Okay, I delivered the car in perfect condition with full gas, clean, and without any damage. They unlocked my 24k pesos, but with an extra surcharge of 400 pesos and I don't know what. According to them it was the VAT HAHAHAHA, that had already been charged when I made the payment prior to removing the car. A cheap excuse to take your money. I already wrote to your mx_customerservice email .... and it is useless. By the way, on the day of delivery they were 20 minutes late to open, and I had to suffer the anguish of being able to be late for my flight because they did not open at 7 am. I have rented cars with this brand several times in other places (countries) and with others, and it is the first time that I have come across so many inconsistencies between the coverage they offer (they sell you) and the ones they actually give you later.