▷ Europiel - Depilación Láser, Ciudad de México, Cd. de México, Patio Revolución, Local SC-02 - 06350 Ciudad de México

Horrible place, I was just passing by and they told me that they were going to do a free waxing test on my arm to see if I was not allergic and as if I was interested I agreed, a girl began to explain how the payments were I told her that I was going to think about it, but she wouldn't let me go out anymore and I forcefully wanted her to take out my wallet or a credit card so that once and for all she would pay, no matter how much I told her I was going to think about it, she got more intense and told me now, get it out. That you bring so that once you cheer up, I told her that if it was by force and she only limited herself to saying already take out the cash or your debit card, to see how much you bring, obviously I got a lot out of a wave, as I could I went out.

The place is very dirty. The girls at the reception don't even pass a broom by mistake. It is disgusting to enter such an unhealthy place and with the health emergency it is an insult that they have the place in those conditions. Even a mask used on an armchair. They don't offer you gel. I don't know how they didn't close the place down. In addition, I have been in a waxing treatment for more than two years and ZERO results. Run away from there !!! ZERO PROFESSIONALS

Avoid the regret of hiring the service, they never have appointments available, their application cancels from one moment to another what they already have programmed, they do not have adequate customer service, as such they are only interested in selling, charging for the service and then they do not mind giving you attention. I have only been 3 sessions and to schedule it is a problem but to take payments or collect they are super punctual. There are really other services that I can recommend if you are looking for laser hair removal, Body Sanctuary in santa fe has quality and I have never had problems with my appointments.

The truth at first I doubted the results a bit but after the 6th session all incredible, the yard nurses incredible revolution in their work, explained super well. I am very happy and at ease, they fully respect the guarantee :) Very good option

Worst experience. They want to hook you from the moment you arrive to request reports, when you call to make an appointment it is a problem to find one that suits your personal needs. The people in the call center, especially Araceli Treviño, are very foolish and with little help. Is that the cost for a cheaper service? How unfortunate!

It is terrible attention! They spend on pure promoters instead of having nurses focused on customer ratings. They wait up to 1 hour!

They have renewed their customer service and I feel comfortable because now they are more focused on providing follow-up, care and results than on selling while you are in session.

ABSOLUTE FRAUD. There is no worse "laser" hair removal franchise. The last time I went, (May 2021- STILL IN PANDEMIC) they had confirmed that due to the situation, it was not necessary to go to an assessment and that I could get directly to my appointment without any problem. In addition, they told me that we would start over "from scratch" and until the 7th session, I would have to go to the assessment again for each appointment. When I arrived, not only did they not want to attend to me, but they threatened me that if I had my waxing done, but I was already guaranteed and I could no longer perform any other session. I entered the booth with the supposed "nurse" to review my file, showing that after 15 sessions, they still did not discharge me because clearly their "laser" is not working and of course, I refused to leave unless they applied to me my session and respect my guarantee. They treated me in the worst way, first they tried to get me out (the manager Joana Castro) relying on the surveillance of the square, as I obviously explained my case, it did not work for them and they still tried to intimidate me by calling the police. Again I explained my situation and the policeman of course did not do anything to me. I ended up speaking by video call with a supposed commercial director, they refused to reimburse me and the only option was to change the branch so at least I would no longer deal with the employees of the Patio Revolución branch. As if that were not enough, four days before my appointment, the happy boss of those who apply the laser, Rocío, still does not confirm that they have already made the change of branch and my file is where I will go. NEVER CONTRACT ANYTHING WITH EUROPIEL, much less go to this branch. There are numerous pages of massive complaints and without a doubt, I will resort to legal instances to demand that my money be reimbursed, in addition to payments for damages.