Europiel Plaza Mayor Laser - 37150 León

I am several months old, I am in my seventh session and I see little change. I paid a lot of money and they tell me that at the seventh session we must do a prior assessment to see the progress and if you do not make the aforementioned assessment they do not make your appointment. For that month that I could not do the treatment, the hair came out in greater quantity due to their prior assessment policies. It's a lot of money, it's not worth it. So far the nurses have been nice but the salespeople are extremely annoying. They don't understand that I don't want more packages and insist that I buy the toes package. They don't even know what area to invent. I am quite disappointed. Another complaint is that they never answer. UPDATE (Nov 2021): Three years dear readers. They don't know how much I hate this company and how corrupt they are. Now it turns out that they cannot make my guarantee valid because I told them that now in summer I need to shave at least every two weeks, and as you know, appointments are made every two months !! No way that you get to the pool with the jungle, or not being able to walk in shorts or short dresses because you should never wax! Between sessions. I have talked with several friends and the usual, the same complaints, very little effectiveness, terrible treatment, and many inconsistencies. Anyway, I say goodbye to this filthy establishment forever. I hope they close forever and finally stop robbing thousands of people.

Yesterday I rated the attention of the staff and it is good, but my opinion today is to express the lack of efficiency in making appointments because, according to the application, appointments are more than a month away. And I struggle a lot with my daughter's dates. And for calls to the call center, the waiting time is long.

Terrible service. You are supposed to go to a place like these to feel comfortable and confident that waxing is going to be okay. However, the unprofessionalism on the part of the staff makes the stay very unpleasant. One as a client expects a respectful treatment but since I tried to schedule my appointment everything went wrong, they gave me a thousand long that my appointment was already confirmed and when I arrived at the establishment they told me otherwise. Later, they treated me after getting into a discussion with the staff and then things got much worse because while in the session, a young lady entered without permission to "convince me" to buy another package with them, which I flatly rejected. However, she replied "that I was not going to take no for an answer" calling me "now die, it does not cost you anything to pay" "don't suck, so they can lend you the money." I am very outraged by the treatment I had and I have not received a response from the company despite already have made my complaint. NEVER GO! If I could put -5 stars on them I really would. What a shame that a business with so much potential is ruined by such mediocre, impertinent and rude staff.

With all the objective I make this opinion. Does the procedure work? Yes, but it is very, very, very slow to see results. I have been 5 years, yes 5 YEARS and 50% of the hair in the areas that I acquired are removed. How is the Attention? Terrible, by the vendors. When hiring I ran into an unscrupulous one. Nurses run into one or another who is nice and does their job well. Does it comply with what they sell you? No When selling, they tell you that YOU as a customer sign up until you have no hair and that they grant you the sessions you occupy. It is not vdd, I had 16 sessions and at the end they literally told me: it took you a long time to schedule and you disappeared for more than 70 days and you lost the guarantee (when the app gives you available dates) then they told me: We will register you but you can avoid it with 4 payments of $ 900 pesos each. Obviously I did not acquire it if I paid almost 32 thousand and they did not comply with the contract. I recommend it? No If you already embarked. It only remains for me to recommend that you keep a blog. Register and put a letter for everything. It sounds over the top but go for it. -Yes, europiel cancels your appointment. You as a client go and take a letter and if they sign you, if they don't sign you, send you mail, it doesn't matter that they don't answer you. -You got sick, reschedule before your appointment take a medical receipt and have them sign you if they don't sign you. Send it by mail it does not matter that they do not respond to you. - Take screenshots when you schedule your appointment Because later they leave you with that you were late in scheduling and they do not respect the guarantee and you are discharged. If you are thinking of buying a package. Avoid anger and look for another option.

Terrible, that witch who has light hair and big eyes is very rude and only thinks about getting more money from clients. What happened to me is that a few weeks ago money was withdrawn, but double the amount of the contract and without permission. And I went to the branch there and complained, and that dodgy aunt told me that she was going to make a report and change the contract so that no more money was taken. I asked for a refund but he said no, so I only had to accept it by asking him to call me to confirm and see if they had really done it. But surprise, he has never called me and now the same thing has happened to me, in plan again without permission they have taken money from me but twice. They do nothing, all they do is "STEAL MONEY" So please DO NOT HIRE for yourselves.

The personalized service varies according to the nurse, the last nurse Yajaira is luxurious, attends to details, knows how to use the machine perfectly, recommends aspects for better hair removal and do not suffer.

The lady who offers you the promotions is abusive, she forced me to check my bag to verify if I had my cards or cash, everything is recorded inside the booth where they passed me to give me a report that I didn't even ask for, forcing me to put up with the sales spitch, even telling him that I was in a hurry, he kept me at least 20-30 minutes there, he wanted me to give him the money one way or another to pay for the supposed promotion, make a transfer or ask a family member. Really take care of the correct way to sell a service and take no for an answer.