Europiel - 45050 Zapopan

Don't buy headaches !!! LOVELY SERVICE AND ATTENTION, they never answer the phone. Once you pay for your package, the vendors and Manager Carlos forget to assist you! I am still waiting for my call so that they can schedule my next appointment that due to problems in their system, coordination or processes generated two customer numbers. They remained to mark me formally and they have not done so. Your system will be very good, but if there is no continuity in appointments I do not think it will work.

The Forum branch staff is the worst, they treat you very badly, they speak to you in a rather rude tone and for that reason I would NEVER recommend some of my acquaintances for their services, they should have a person in charge at each branch to follow up on complaints. I had a very bad experience with you and that's why I had to change branches, above all they charged me for that and my new branch leaves a lot to be desired.

The star is only because I can not rate 0, the nurses are really very kind and attentive. The management service is lousy, the phones are not answered and their divas attitude does not help. The treatment as such does not comply, they promise you that in 10 sessions you have the results, completely false, my girlfriend bought a package 3 years ago and is still going to sessions. I really do not recommend this service at all, at least not in the premises on the top floor.

LOUD EXPERIENCE. A star because you can't put zero, not least five. I do not recommend under any circumstances to go to this laser spotlight. The receptionist shows you indifference and bad attitude when you need help, but it is for your own benefit if it serves you well. In addition to that it is very rare that you answer the phone at the first time (easy dials 3 times to answer you). At the time of entering the room for hair removal they do not give you privacy to change, they almost always enter without touching and while the nurse passes the laser the secretary (Aracely) recharges to one side or is also watching you and gives your opinion on your process and Add zero professional comments regarding your body to buy another area. The afternoon nurse (I do not have his name at this time but has brackets) makes you imagine in future scenarios in which you are going to expose certain parts of your body that you do not have paid that area or sessions with them to make you feel bad about yourself and buy an extra service. For example: In my case I did not shave the navel line and the three times he attended me she came to say: "As you are going to have the line like this, imagine when you have a boyfriend. Your bikini is very nice, but the abdomen line is all hairy" "No, as you think you have your bikini so beautiful and keep your abdomen line so ugly. Buy the line, set aside with the minimum. I give you this extra personal discount, but only for today (it was always ONLY TODAY)" "What is your future boyfriend or husband going to say if you're all hairy like this, see how thick hairs look" and insistent as well as not being able to buy a promotion. " "How do you not shave your mustache? If it is seen, you think it looks like güerito, but if it is seen. You should take advantage and we will give you a discount with a line and mustache" and although I always said no, they always insisted and plot To make a sale. Last Thursday the same receptionist provided me with false information about her name and that of her partner, the same one that I confirmed with her CUSTOMER SERVICE They are supposed to have an application to schedule appointments and be super punctual. I arrived last Friday 11:28 am approx. (I had an appointment at 11:30 a.m.) and they treated me at 11:50 a.m. I had a problem with the application and removed two sessions and when I arrived with them they did not want to help me (in addition to dialing them repeatedly on the phone in previous days) It is assumed that the machine has scheduled hours to avoid making appointments not registered in the application. IF THEY WANT TO SELL YOU, THEY INSIST THAT THEY DO THE SERVICE ONCE AT THIS TIME, BUT IF YOU DO NOT BUY, THEY CANNOT CARE YOU WITH YOUR APPOINTMENTS UNLESS IT IS DUE TO THE APPLICATION - double standards. Anyway, they are being paid to provide a service and customer service and we pay to get a benefit and if they treat you in a bad way, with bad faces and half information The experience becomes very bad. I recommend looking for other options for laser treatment before thinking about going to the staff of the citadel square.

Very friendly nurses! But since I hired there have been many things that have not pleased me! the app seemed kind of innovative, but all appointments are just through it, staff can't solve, just the app! gives you appointments up to two months later! They called me to reschedule my appointment at a time that was difficult for me, even though I told them that I disagreed with rescheduling, due to the waiting time, they canceled me without warning so I had to wait another month to go to my session! The sessions have been painful! The good thing I can comment on is that the hair has decreased, not how it was commented at first! But from then on I don't recommend it, just make improvements in their services and propose better solutions for customers!

ATTENTION if a girl from EUROPIEL offers you a package in this square or in any other, DO NOT BUY, DO NOT LET IT BE CLOSED, tell them you are not interested and run as far as you can. The treatment DOES NOT SERVE, I have more than FOUR years to depilation and I still do not see result, I have only received bad treatment and burns. ZERO SERIOUSNESS AND COMMITMENT by the company. They do not respect the appointment schedule and when they attend you they do it super fast it seems that they want to recover the lost time. I have attended appointments at 9 a.m. which is the first and the "nurse" comes to just open and turn on the machine at 9:10 a.m. from there they are already late and then they mean that a client is late and that is why they take the lie LIE. I wanted to extend my complaint at the branch and they sent me "down" (next to almost walmart) and a super grocer, after an absurd discussion, I just said that if I want to change my branch, I'm too punctual and that she doesn't You can do nothing. THEY CANNOT RESOLVE AN ISSUE OF PUNCTUALITY WITH CUSTOMERS. Much less a major complaint.

I put a star just because he does not let me put anything! Terrible attention, at first very friendly staff and everything. The first date without any problem, the nurse very kind and I answer any questions I had, but my second appointment I touch another nurse who is quite rude that he spent insisting that I am a "hairy, so how will I want to "And he was too insistent in wanting to sell me more areas when I still do not know if the one that I currently have is going to work, I criticize myself for not carrying cash and not wanting to give them my card. I do not know if they are paid by commission or how is the roll but there are ways to sell and disrespecting people and customers will not take them anywhere. In addition to being told that the sessions would not be painful and I thought they were burning my skin so hard that the machine was. I would like to stop going, but I just hired and I do not intend to waste that money, now if what happened to me as a fool, do not be fooled!

A lie that in 1 year you finish, a lie that they give you an appointment a month, it is every 2 months, their team is not effective as they promise. They do not respect your privacy or modesty, since when you are in session with the nurse, the saleswomen come in to give you their opinion and want to sell you more packages. They are super aggressive to try to sell they use arguments to make you feel vulnerable. They cancel your appointments when they feel like it and it is very difficult to reschedule, so it takes up to 4 months between one appointment and another. Terrible customer service. They make unauthorized charges on your credit card.