Europiel - 52239 Cd López Mateos

It does not work. I've been shaving my entire face for 2 and a half years, hair keeps coming out all over the area, it bothers me that every time I go they try to sell me another package for another area when they can't even finish with one What good is their guarantee of giving you all the sessions you need if no session is going to help? But since it is already paid (and it was expensive) I have been going for years to see if by some miracle they manage to remove the hair. Every time they make more excuses to attend you, you can not be late, you can not miss the assessment (which is 1 day before your appointment, where they check your hair), you have to confirm your appointment in the app, if you do not do all this they cancel your appointment and / or they remove the guarantee ... In addition, they ask you to arrive 15 min before your appointment but they take 30 min to attend you. It takes 2 months to give you the next appointment (and in those 2 months you have to let the hair grow, you cannot wax it, it is very uncomfortable!) The staff does not treat you professionally, the nurses are the only ones who treat you well.

At the beginning I was scared because I read bad reviews of the service and the effectiveness of the treatment but I had already paid .. I must say that I have 7 sessions and the truth is that I have hardly any problems with the service by the solution to problems through Your call center Another reality is that I still get hair and they say that it is because of the rebound, that they are the rebellious hairs of the end, which is normal etc. But the reality is that they never told me that when I hired, nor did they tell me that from the seventh session my appointments were going to be every two months ? Imagine being with "bouncing hairs" when your image is part of your job. I think they are not very clear in their service The truth is that I hope they comply with your warranty Now if you ask me if the attention in this branch galleries is bad, I would say no, with me they were always friendly but the VDD expected a real result because it is not a precisely cheap service. And sometimes I felt pressured to buy another area when the contracted had no progress.

I do not recommend this place !!!. Unfortunately for not investigating I ended up in a place where you feel that it is a fraud, for the following points: 1. Excessive rotation of nurses. 2. I have not met a satisfied customer. 3. I have been more than two years without noticing real changes. I do not stop the treatment because it has already been paid, and the service is really so little. That to apply several zones they use a time of 27 min. 4. They are so obsessed with filling up with clients that over time they take away minutes from those of us who are already clients. 5. Due to the large rotation of nurses, they cannot train them properly, one injured my leg, and you no longer provide protective glasses. 6. The vendors entered without permission, in full session invading the provacity to sell more areas. 7. They are not very tolerant of clients who are 1 minute late, and I have had to wait at least 5-10 minutes in all my sessions. 8. You have to go twice every two months for your session, the first time is for hair growth check, and you can wait up to 1 hour since there are no appointments for review. Do not go, the attention is terrible, and the worst thing is that in a year you do not finish.

THEY WILL NOT HIRING HERE, THEY WILL SUFFER FOR AT LEAST 3 YEARS BAD ATTENTION, BECAUSE THE VEIL IS NOT REMOVED IN 8 MONTHS !!! The service is average, but the customer service is AWFUL. Its system is via application, there you generate appointments, so if the branch or you have a problem, to generate the closest appointment is via the app and it sends you at least one month apart from the appointment you already had scheduled, it is In other words, if, for example, you are taking a medicine and you cannot go to your appointment (they tell you that you cannot), the closest appointment is for at least the following month, and there will be no one in humanity to solve that matter for you, you will live with the hair from last month and another one, if you are in your last sessions it will be at least 3 or 4 months hair !!! There are no bosses or managers who solve, for everything they direct you to the call center where they tell you the same thing, there is no personalized attention. In my case, the branch I was going to was flooded, I was denied going to another, according to because I was already in my last sessions and had to go to the SAME branch that was flooded for valuation. I am going to lose 5 days of my week, one for valuation, another for the unsuccessful appointment, and two more because they cannot do all the areas on the same day because their system does not allow it. DO NOT REALLY HIRING, THAT IS ONLY 1 OF MANY that have happened to me, I have already been in Europiel for at least 3 and a half years, my hair has fallen but it was not in 8 months as they say. P.S. The saleswomen enter your sessions invading your privacy, even if they are making you a bikini area or integlutea, obviously you are naked. IF you want to lose years of your life with this company, contract with them.

Terrible service, they do not make the guarantee of being without beauty valid even though your machine stopped working for several months !!!! The important thing for the branch staff is to obtain the signature to unsubscribe from their system regardless of the result. How they can verify is not the only opinion in that sense. Better look for another more professional place because the amount you pay has nothing to do with the service they offer.

Please DO NOT SPEND A PEN ON THIS SCAM. They are thieves with the WORLD'S WORST SERVICE. They invent their rules to register you even if your treatment has not finished yet, they threaten that they will no longer apply it to you, nor will they give you the “touch-up” sessions. ALWAYS have to wait HOURS to pass, both to the "assessment" and to the session. The reception and the extremely rude nurses, with the music at full volume always intolerable and talking and on the cell phone before you peel. They don't honor what you buy and on top of that it doesn't work, I've been going since they opened and I'm still not finished.

The care of the nurses is good, they are friendly and treat the areas with care. At the reception at the Atizapán branch they do need to improve because on weekends when more people get together they have conflict to organize themselves and if one is not attentive or insistent, you can miss your appointment (it happened to me once during the almost 2 years that I was coming). It is true that the results are not immediate, so perseverance and discipline are required since you have spent a while investing time to go to appointments that are every two months, but in the end I was comfortable with the results, before I suffered from having I had to shave my legs and I forgot about that torture, besides that my skin was very soft.

Don't even think of hiring here! I signed a contract and they told me that they would call me to schedule an appointment, weeks passed and they never called me so I decided to call and go to the branch to make an appointment and they kept telling me the same thing "we will contact you". More than 2 months passed and they still didn't contact me, I sent emails, tweets, DM's, everything and they replied the same. I tried to cancel the contract but there is a clause that says that even if they don't give you the treatment, you have to pay for it. It was at this point that I realized all the burn lawsuits they have (which they also take no responsibility for). In the end I ended up paying for a service that I never got. ? Be very careful!!