Europiel - 76175 Santiago de Querétaro

All of them trying to sell you other areas even if you are without clothes and in an uncomfortable position, they get in and try to get you to buy more, they harass you horrible.... I do not recommend the experience, every time I go I leave stressed

Very good! Now yes, I hired different areas since 2018. At that time I would not recommend Europiel, not because of the product (hair removal) but because of the customer service (how the staff handled themselves); there were a lot of details. But today 2022 I would recommend it, the truth is that they have been improving greatly. Although it is a relatively "expensive" product (hair removal). It is worth acquiring, they fulfill what they promise in the contract regarding respecting the sessions and others. And currently the treatment of both the reception and the nurses is professional. I congratulate you!

At the beginning I was attended by a girl who deceitfully sold me one more package, the company was the worst and they did not solve anything for me, I have been with my assignments for too long and I wish it is over. FIND OUT SUPER WELL AND SEE THE REFERENCES !!! If he had done it at the time, he would never open paid anything. READ THE CONTRACT WELL AND ABOVE ALL DO NOT BE FOOLED, IN ALL THESE YEARS YOU ALWAYS HAVE OFFERS, SO TAKE YOUR TIME TO BE SURE. At the moment, her staff, at least in the branch where I go from, is much better and MIRNA IS VERY GOOD, TOGETHER WITH HER COMPANIONS.

This is the second time my arm has been burned !!! I have contracted many areas, thank goodness it was not the face but I want to know how my claim is going to proceed, after the burn there is a horrible white spot that takes at least half a year to remove (or that happened to me the first time) and if it is the If he's the same, I'll get married in February and obviously I can't go with a horrible stain on my arm !! It is unacceptable that I have to repeat to you each appointment: they already burned me once, please be careful! And look what happens again !! It hurts horrible, apart from that they always bother and want to sell one more area, the last time they wanted to sell me ear waxing! I mean they are the last straw !!! Once they also yelled at my mom ... And so I have an endless list of complaints about this place!

I really don't recommend it to anyone. It is expensive and the service is very bad. Yes, waxing looks good but it is a constant suffering to find an appointment, not to wait, to complain (they say yes to everything but they do nothing for you), that they do not cancel you at the mere hour, everything is crap. You even have to go a day before to "assessment" and it takes ages to get by to have a minute checked. If you are late for a minute they make you cough and they take as long as they want to pass you. I would not hire a service like this that is paid in advance. Because obviously they already have your money and they don't care about anything else. Nurses are good people. Too bad they work there. In the middle of your date, the sales ladies want to sell you new packages and you better tell them you don't want them, they keep telling you that you're hairy everywhere, and I was one of those who fell for the promotion at the beginning of just today, just one more place with 60000 discount! And I discovered that it was expensive! Haha look elsewhere, I say.

It is the worst service, the worst. Agents selling the service are just hooking you up to sell their horrible product. They have no option for complaints, they don't even know what the contract says, my girlfriend suffered burns and we received treatment from the specialists, we filed the complaint and they only said that they would review it, the most viable thing was to report it to the prophet. Why don't they give you a solution? Really do not be fooled, they trick us into consuming their horrible product and just like many crappy companies on the market.

Very attentive and good service, I already want it to be my next session... It is true that they harass you to hire more areas while you are in the middle of your session, you have to take that into account but in general ok

Waxing is effective and the nurses treat you well, but the receptionists won't stop harassing you to hire more areas, even though you explain apples and pears that you're not interested in doing more. I always leave my appointments stressed for that reason, and I left my last appointment very upset because they wouldn't let me leave the booth as long as I agreed to pay for more areas, they don't know how to take "no" for an answer.