Events Social Mirage - 55290 Ecatepec de Morelos

A nice room, good attention highly recommended for all social events that you like

We had an event in December 2021 which was set aside in advance, the person in charge with whom we made the deal is with Mr. Salvador, who assured us that we would not worry about anything that the event would go as we had agreed and according to the packages What he offers, the surprise is that when the day came from the entrance, problems began to arise, the room smelled like a bathroom, they did not provide us with glassware, they only put us the ones that we took as souvenirs, which were dirty, we were not provided tablecloths, in this case, the napkins, they put us out of paper, they offered us a show at dinner, in this case the only one they had available was the cowboy, this impersonator arrived when we had all finished dinner, it is worth mentioning that this is not show the guy does not sing and does not even cheer, he totally bores the show, the dance floor is beautiful but if dangerous on numerous occasions people stumbled on the cracks that divide the pictures, they hired the event for 200 diners in our event, 30 were missing and several were late, the waiters commented to those who arrived late that there was no menu and some did not even have pasta, we authorized to serve some diners twice and the answer was negative that there was no food, I want to emphasize that the upper part where the room gives courtesies to future customers was full, Mr. Salvador told us that he would provide a children's menu for the 7 children that there was which consisted of 4 nuggets, soup and fruit or in his case hamburger, when requesting the menu the waiters had no knowledge of this menu, they verified it in the kitchen and it took only 5 nuggets per child to deliver, he promised to decorate the staircase with some decorations that they provide, the ornament that he left It was that of a previous event, that is, the one on Friday that the hosts of that event took, I comment on it because I went to leave memories and saw the ornament, he told us that his table of sweets was incredible and the truth is that it was one more joke, to finish last, only we were left, my slippers remained, it turns out that Mr. Salvador cannot find them, hiding the captain of the waiters gave it to someone and who does not know or describe who, and did not take responsibility evading the problem, what a pity and courage that this type of situation happens when it is not the first time we hire, the administration is terrible and it totally shows that it is not his business and They do not care, they do not have the slightest idea of ​​the events industry and how to handle it, it is not the staff it is evident that the problem is who is in charge, I will definitely not return to the room they leave much to say, they do not have the capacity to solve and much less to serve the client, do not hire at the end you will not enjoy your event because you are verifying and solving what arises at the moment.

I agree with what they say about the food, they serve very little despite the fact that x's number of people were hired, the place is nice, I went to about fifteen years

Very good ventilation, good distribution of areas, garden, clean restrooms, magnificent FresQra orchestra, good service from my waiter. I loved.

The best place I could choose for my wedding, all the provision for what I needed, ALL my guests delighted with the food. The master of ceremonies has been the BEST of all the weddings I have been to. An unforgettable day in the most wonderful of senses and Lord Salvador always had the best advice and excellent opinion and attitude.