Excellence Riviera Cancun - 77580 Puerto Morelos

Excellent resort! My husband and I got engaged here last year and knew we wanted to come back for our honeymoon. We reserved an Excellence Club suite and the ocean view from our balcony is stunning! The atmosphere is lovely, our food has been delicious and the amazing staff are wonderful and so helpful! My husband loves Ernesto’s beer recommendations and Benito’s friendly demeanor always makes us smile and feel welcome. Highly recommend the private beach dinner and cabanas. Thank you to everyone here for contributing to another amazing vacation experience! We’ll be back, and 100% recommend this resort to others.

We enjoyed our stay at this Excellence resort…. It’s beautiful! The staff were all very attentive and friendly. Everything is very clean and tidy, which I appreciate. As far as the pool service goes… Hugo was amazing all week and Matilde is great too! Also the guys who do the aerobics class by the pool deserve a shout out for their energy. Overall we had a great vacation here and we will definitely be back!

Everything we were looking for and more. My best friend and I were looking for a getaway to relax, rejuvenate and unplug for a few days. We have been so impressed with our entire stay. The staff are incredible! We can’t say enough about Moses at the pool in the Excellence Club. He’s fun, attentive and just the warmest person. Edgar and Benjamin took great care of us as well. The drinks were great, food was good (must have the corn soup at The Grill) and the resort is so clean and well cared for. We spent four hours at the spa and the staff there were incredible. We will absolutely be back.

Pricey but so worth it. The rooms are large and beautifully appointed. The huge shower and tub are a treat. The food ranges from just good to great: I never had a bad meal and the food at Chez Isabelle, the Kitchen & Agave was fantastic. The deserts at Aroma are dangerously addicting. The grounds are beautiful, the pools are great, the beach is as well kept as possible and better than neighboring resorts, and there are ample places to just relax. The best part, however, is the staff; the concierges, the wait staff, housekeeping, everyone from arrival to departure. They go out of their way to make you feel welcome and to see to any needs you may have as quickly as possible. They deserve 6 stars.

This is a beautiful resort. They work so hard on keeping things peaceful that they actually cut the grass by hand! The service is very good. Marinara, who was our server at the beach, was amazing! She should be recognized for great service and kindness. One of their pools is heated which is great if the day is a little cool and the water at the beach is too cold to get in. I love all the available activities as well. They have everything from stretching to riffle shooting. Overall, we had a great experience and I would recommend this resort.

All I can say is WOW - we are blown away by this whole experience. If you are hesitating at all (or between the Excellence and another chain) you should ABSOLUTELY choose to stay at this resort. We were treated like royalty for our entire 6 night stay. The staff really goes above and beyond to make it a special experience. The food is very, very good (coming from 2 snobby new yorkers!) and the room was amazing - make sure to pay a bit extra to stay in the Excellence Club, you'll get a nicer room and special perks. For the price point, we were stunned by how nice the rooms are. We had a two-story suite with an oceanfront view, and really enjoyed having breakfast on the roof every morning (amazing room service). The beach and the pool are both stunning, well kept and extremely clean. I would definitely stay here again, and would definitely recommend to anyone looking for a relaxing, romantic stay.

I’ve never done an all inclusive before but I really wanted our short trip to be as relaxing as possible. Excellence did not disappoint. It is truly a luxurious experience thanks to the exceptional staff. The food is quite good across the board (and there are 10 restaurants). Service is prompt and pleasant no matter where you are- beach, pool, room, restaurant, hidden hot tub, etc. Drinks were plentiful. The resort was at 70% capacity (I asked) and there was never a single line, crowd or wait which made me feel that coming outside of covid restrictions would still be peaceful. Other guests were having fun but always respectful. I definitely feel that the money was well spent and worth every penny. My husband agreed and to say he is thrifty is an understatement! We will be exploring other Excellence options in the future.

From the welcome with champagne to the sweet treats dropped off and the special messages written in sand for us, every single detail was amazing!!! The staff is top notch and we’ve been to plenty of high end resorts!! We will absolutely return here!! The food is phenomenal, the drinks are fabulous, the shows are fun, and the beach and pools are amazing! I honestly can’t think of one negative thing. I am gluten free and they accommodated me daily paying special attention to my allergies. We felt safe, well taken care of, and like they truly enjoyed us being there! I could write a book on how wonderful this trip was! We can’t wait to bring friends next time!