Family Medicine Unit 53 - 45100 Zapopan

Ladies and gentlemen, the clinic mostly cares for a fairly large population, no matter how hard workers they get, they get angry, they get angry, and let's not forget that there is every patient who makes them feel bad and the doctors or assistants end up misbehaving with them. the rest. They have always attended to me sometimes with luck very soon and other with bad luck I have had to wait hours to arrive without an appointment. Emergencies is another part because of the COVID, sanitizing and then attending to people is delayed ... But it does not take away the credit from the cleaning staff who keep the facilities clean, with water and paper (or in schools do you find or shopping centers) the Attention is good, only that sometimes it is bad experiences that teach us to process inquiries or work risks more effectively. If you go to a consultation, know that it will take or maybe not, luck to each one. They don't like to be made faces, they don't like to wait ... Go to a private clinic.

This clinic does not care about your health situation, the waiting time is too long, the staff does not have empathy with the patients, if they have another option where to be treated, go first.

In fact, I would remove the star that I put on it, very late for those who come for covid tests, the time change is very late, the morning doctors leave at around 12 and return at around 3:30, it is very tedious to have to endure the sun with stopped symptoms formed and try to be kind to the gentlemen so that they do not go to bother

Terrible system in Pensions, people line up from 5AM because the IMSS gentlemen, like in the last century, go out to deliver tokens at 7:30am (sometimes 8am) and they only give 30 tokens and all the others? Goodbye and good luck for the next one, you go to the late morning with no certainty that they will attend to you. URGENT TO MODERNIZE!!! They prefer to have big people on the street lined up in the cold and have them come back, how unconscious. Will it be so difficult for Internet appointments to open, like the SAT and the INE? Half a star for the Director of this Clinic.

Terrible service as always, today I arrived at 12 pm, it's 5 pm and I'm still here, 3 doctors already treated me, all 3 asked me the same thing. I understand that people arrive who need more attention than I do, but for the love of God, it was at 1:00 a.m. and another at 4:30 a.m. and 5:00 a.m. so that they tell me that I need to have surgery on a knee that I have dislocated since I was 13 years old (they have already told me). right here twice before) today all day and listened to how the nurses spend their time talking here inside the emergency room so that they can tell me that 5 hours are not enough for them to treat me or tell me that they are not going to treat me... .

Terrible attitude on the part of the medical assistant today in the afternoon shift office 26, she reluctantly answered the questions that people asked her, she didn't even wear a mask, and I don't think she was tired of his turn because it was just beginning. He made several of us wait outside the office so that in the end he would end up sending us elsewhere, it shows that he doesn't even know what's going on with his work and he just made us waste our time.