FAMILY MEDICINE UNIT IMSS No 178 - 45036 Zapopan

My very attentive family doctor, they sent me to request an appointment for the laboratory and there are no appointments until after May 26, this was in 171 I belong to 178

I came to care for my sister in the emergency room, the lady who attends is rude and arrogant! And to finish it seems that the doctors on duty are having a party (they literally have it, breaking cake), while the people waiting seem to be doing a favor!

Good in general, everyone attentive and friendly, only the head of the consultation on the upper floor, evening shift, is a real jerk!

Well, I went for a pass to dermatology, but they told me that the 2nd level care was not due to covid, but my general doctor still treated me and it was very cool, my experience in the 2 t/m office was very good

Every now and then they change without prior notice or any social communication...their ways of managing shifts to attend to "spontaneous" beneficiaries (During the COVID19 pandemic they closed the main entrance and you entered through the ER and put a filter in which only They asked you if you had a fever or symptoms, they gave you gel and they already wrote you down on a list for the morning/evening clinic... then that filter was over and they opened the main entrance and if you wanted to go inside from the emergency room, you couldn't. that closed their glass doors) there is and a physical therapy module that only works in the mornings for physiotherapy and in the afternoon they don't know how to tell you anything in that module because that's not what it's for, because as they have little staff already in the Later they don't offer the same service, that is, they are in the module but they don't attend) And so on, they don't have any common sense to communicate their changes and one has to guess them!

There is only one window to attend disabilities and pensions ? if you are going to do those procedures, come with plenty of time because there is no order!. If you arrive at your office without an appointment (which they give you between 20 and 30 days) it is not likely that they will attend you! Besides.... I arrived after waiting 1 month for an appointment. It turned out that 4 doctors sick with Covid. And there are no substitutes. - Excuse me like this... If you want, wait until the only available doctor treats you! ?? I mean... They've had my data for a month, and they couldn't talk to those mentioned so they wouldn't come!???? ❌❌❌ Serious IMSS!!?

It will stop being an IMSS clinic. It is impressive that there is only ONE window to deal with disabilities and pensions, ONE SINGLE WINDOW, in addition to the fact that each person with their procedure takes between 15 and 20 minutes! Which means that it lasts from 3 to 4 hours for it to be your turn to be attended to!! While a ball of assholes of employees doing nothing! It is not worth that they make you lose (in my case) 5 days to be able to process a pension!! Because after you spent a Thursday from 10 in the morning until 2.30 in the afternoon it was my turn!! When all the papers have been reviewed, they tell you that you have to return the next day, because those procedures are only done on FRIDAY!! IT IS NOT WORTH!! At least in my case I paid fees to the IMSS for 30 years (and the truth is I never said "discount me every 2 months or I don't want to pay this fortnight, it was MANDATORY") so that right now I don't even deserve to be treated well!!)

Well, my opinion has positive and negative points. They are right when they make an appointment 15 minutes early but if you are a minute late your appointment is no longer available. It is understood in case of the pandemic. That reserved place is made available to another user. Medications only on two occasions were not in stock. The attention of the secretary seems courteous to me. He takes my weight and sends me to the family nurse to monitor my vaccinations and blood pressure. There is no parking for entitled persons. Clean bathrooms with soap and paper