Family Reconciliation Center of the State Judiciary - 64060 Monterrey

Psychologists must have more professionalism

Terrible service, the last thing they care about is the welfare of the innocent.

Poor service on the part of psychologists.

Very safe and friendly staff take great care of parents and children

It is a beautiful house, but only on the outside, inside it is sad, very sad. There they tell horror stories about children that prevent them from seeing their parents.

There is much to improve, it takes more staff and more empathy on the part of the staff that works, it is good that there is a center to achieve coexistence between parents with conflicts but there are many areas of opportunity ..

A very sad place, where we have potatoes that we would not have to be there, it is enough that the counterpart speaks badly of you so that they send you there before any opinion or psychological study, and it is your only option to live with the children, the process is excessively late, they can spend months or years "living together" there before seeing the children freely again, they also set schedules that affect both the children's school and the parents' work, they do not care if that affects the income, ah but if you do not give pension also punish you.

I have been a user for 4 years, lousy attention, one would expect more from the psychologists, they practically dedicate themselves to nothing more than assisting. For any concern they always respond the same, talk to their lawyers, they do not take the children into account, because of overwork they are reviewed as if it were a production chain, if a minor does not want to go with the non-custodial or They do not even take the time to see why the minor does not want to leave, the father is simply informed that the minor does not want to, period, but the main problem is the time lost between the child arriving, they check him up and he leaves. With their father, it can take up to 20 minutes for them to deliver you to the minor, taking into account that there are parents who only have 3 hours of coexistence. They should change places, it is a house where no one fits, the facilities are not adequate to have children there, the playground in the courtyard is over a pool.