Farmacia Guadalajara - 72310 Puebla

Look for the number of the branch to find out if they had home delivery but they never answered for that question bad attention, they have a variety of products, although sometimes there are no products either the size that one is looking for in this case it was an Enfamil milk of 326 ounces but they tell you that if you like one, wait that they will bring it to another branch but it takes between half an hour to bring you the product.

THE ATTENTION IS HORRIBLE .... with the people who "begin to work the night shift. It took years to approach and attend to a young lady who had already arrived for a while. At the time that" the employees attended to her (2 ) they were rude and annoyed because they had woken them up, later 5 more people arrived at the place at different times, who were attended to and left (men). But the lady kept waiting, another employee arrives again and says "who's next" The client obviously expresses her anger and says, hey, lady, 5 people have already passed and I arrived earlier and they cannot dispatch me, if you do not want to serve me better, tell me, it is not possible for them to pass 11:00 at night and you have so little empathy, the place is dangerous. Too bad that they take care of their customers this way, the lady responds with a bad attitude that she did not attend to her and that the medicine is being taken from the warehouse ... The lady responds "then please have the attention to say that if in ADVANCE YOU ALREADY KNEW, because it seems that they are not doing what "he says. I have been standing here for a long time if you had told me since" the winery arrived ... Perfect I wait in my car, but they tell me until now. I am very annoying please give me a number to report this, or tell me where I put my complaint or to whom ... The woman responds in a bad way and right now she is given her product and again closes the door, they DID NOT PROVIDE HER any data. As soon as the client receives her product, she gets in her car and leaves the place enraged, they can see "EVERYTHING" on their cameras .... This happened yesterday SUNDAY, MARCH 14, 2021 ...

Good price, good attention, service 24 hours

Very bad experience when I went to buy today I was going for an emergency, the pharmacy was empty and my husband was going to buy some things in which I was looking for others when I entered not even a good morning only a collaborator named Sergio tells me only one can enter, and I asked him how many people is your capacity and he tells me again, only one can enter has to wait outside not even a please or anything I know that they are not responsible for the situations we are going through but I was wrong and I came out worse, I only ask a bit of empathy and education I think there are ways to ask for things I work in service and please is a phrase that you cannot miss when leaving if I asked for your name and told you that I was going to report it, it is the attitude that leaves What to wish for because he stands with his hands on his robe with an arrogant attitude and tells me we are only following directions, and I answered if I know but there is a way to ask for things I asked him about his manager and he gave me the name I am not going to make this bigger I can only say I hope more empathy from the collaborators is a great company, but sometimes the attitudes leave much to be desired

Good assortment of medications and you have the option to buy generics

I had to wait in line for 25 minutes so that when you get to the counter the saleswoman tells you not to have a mask.

They never answer the phone, they say they have home delivery but I dial 10 times, the phone rings but they don't answer

In particular, that pharmacy never has change and if they do, it is with pure small denomination currency.