Farmacia Homeopáticas Hernández (Suc. Norte) - 97128 Mérida

Homeopathy is good medicine choice

You think that is what will cure you and the saleswoman gives you what to see

Terrible, lousy service. I called from 10 am requesting 3 medications and they were delivered within one hour. At 12pm I called again and the lady confirmed that my order was ready and I was leaving for my house. At 2pm I called again and they did not answer, I had to call another branch to get their attention, the manager called me again and confirmed that the delivery man was already waiting to bring me my order. At 3:26 pm I decided to cancel the order, since nothing else made me waste my time !! Five and a half hours waiting !! The day that I am going to die, I will order death, so that it never comes !!! In that time I was able to get to Ciudad del Carmen. The terrible service they offer is impressive. I NEVER received a call to let me know of any delay, or an apology. IF YOU ARE LOOKING FOR A HOMEOPATHIC PHARMACY, DO NOT BUY HERE. The truth already gave me mistrust of the medicine they could give me. I don't know if all that time was to get and fill other jars with some "X" substance or just water For 3 jars I would pay $ 405.00 pesos plus $ 50 pesos of shipping (I am 10 minutes away, which is very expensive, but I agreed to pay, no way) unfortunately my health condition did not allow me to go find a better option.

Medications are excellent, but today Saturday, November 14, 2020, I went with my wife to buy at the Suc pharmacy. Norte Circuito Colonias to buy medicines, there was the doctor who gives consultations there, my wife requested a consultation for me, as a consultation had already been delayed she told my wife that if we wanted to go to consultation at that time, we accepted and We entered his office that is next to the pharmacy, I took note of my general information and proceeded to attend to my condition, we explained to him and made a note, in the middle of the consultation his patient arrives a boy with his young mother and quite late in the schedule that corresponded to them and he tells us to go out and wait outside that out of respect corresponded to the young man who arrived late, we left we went for my file in 20 minutes we returned and he asked us to hope that he spoke on his cell phone and then he attended us, after 15 minutes, a man arrives with his son also out of time and asks us to wait because they had an appointment and went first; I can understand that if I have not gone to the office I must wait until it corresponds to me, but in the middle of the consultation to withdraw that is a lack of professional ethics or respect for the patient, it is the first time that something like this has happened to me with any doctor or specialist, in the way More carefully, she asked those responsible for the Hernández Homeopathic Pharmacies to take action on the matter, this damages the image that they have built with so much effort for so many years. Thanks a lot.