Farmacia San Pablo Revolución - 03910 Ciudad de México

I am a super client of the pharmacy because of the care , but unfortunately Dr. Lorena and her assistants provide very poor service , that causes them to lose customers at the pharmacy , the same doctor sends to other branches mentioning that they have many patients waiting and it's a lie everything is empty, it seems to me that they are very tired that's why after 7 pm they don't want to attend, what a pity that the attention is not even

Ereliss Lozano Cano, responsible for this service, should either be replaced or fired and put in an ethical doctor, since trying to deny the service to a mother with a child under two years of age for a COVID test to the point of calling the patrol to not providing the service (the doctor called the patrol) is completely unacceptable, fortunately the mother of the minor is a lawyer and with all her knowledge defended her minor son and before professional police and an inept, arrogant doctor without professional ethics they were able to do the job test the minor, not without having to deal with these pseudo-doctors, it is a pity that these doctors carry out such a delicate and essential task without criteria or professionalism. The company of these pharmacies should take more seriously because it is the life of many people that we trust you.

Bad service. The person at the reception, who claimed to be the doctor, denied the service to a 2-year-old patient who was very ill and who needed the advertised service because he said that pediatric consultations only in San Pablo Interlomas or Tecamachalco. And then he changed his argument to say that the people waiting were adults and that many had covid. Apart from the fact that he could not give the consultation because he was alone and why, according to him, he had a lot of work. That if he wanted the consultation he had to wait 3 to 4 hours. I can't imagine how they can have these people working under their brand, since they are employees and give them a very bad image with their excuses for not serving people who require this type of appointment services in a doctor's office. Besides, if he's supposed to be a doctor, it's better if he stays at home and doesn't pout at the sick patients who require the service. You go to the doctor because you get sick and to be treated to get well, not to listen to excuses why they can't give you the service.