Farmacias del Ahorro 1 De Mayo - 54030 Tlalnepantla de Baz

The medical service is appalling. The nefarious Dr. and did not hit my discomfort. It only made me buy medicines that I didn't need.

Sometimes they don't care about customer service. Slow service. The doctor has no interest in helping or empathizing with her patients.

The staff DOES NOT USE COVER COVERS, the doctor, has the luxury of telling patients that he does not feel like attending to them, how is it possible that they have such inept staff?

Terrible service from an elderly lady, I think her name is Carmen, they happened to carry out a procedure at their "box" because they can only do it there as they indicated to me and the lady. At first, I was not in the box, I was preparing an order that was home delivery but he told me in an annoyed tone that it was rich to take and I accepted and I told him I was waiting, 5 minutes passed and he continued "looking for" medicines and filling out forms until 5 minutes had passed but a delivery man arrived and began to attend to him, he gave him the order, the delivery man and the lady left. It took 10 minutes to fill out some pages, opening and closing the box and he only looked at me out of the corner of his eye, and after time had passed he decided to attend me but from the beginning he threatened me saying that maybe my procedure could not be done through the system, at least I told him to try and even annoyed he started to capture data in the system and I realized that he had captured a wrong data and I told him he was annoyed more he made me faces and I don't know how much he said in a low voice, the only good thing It was that after 30 minutes I was able to carry out my procedure which was to transfer money from a card that I no longer had to a new one and it was ready, what I do not understand is if they offer the service in this way with cards that you can accumulate benefits for purchases because they It bothers the employees to do this type of procedure or only some are trained or certain machines do not work to do this procedure, it really is a terrible bad image and the worst thing is that now that lady when I go because it is close to me and I have to e shopping there he treats me reluctantly or flat out better he hides not to serve me, hopefully they will train everyone in service and customer service since the service in this branch is disastrous

It is one of the many pharmacies in this franchise. It is located in a very practical place, next to the side lane. It is next to an Oxxo, which puts it in a very good place. It looks small from the outside, but it is very spacious when you enter and it really has everything that any pharmacy has, even more. It has a security police guarding the entrance, it is not much use, because the area is quiet, but it does not hurt. The service and attention is very good! The only bad thing is that in the afternoon hours (like 2-6) there are a lot of people, so sometimes you get in line, but you go fast.

We have gone to 4 pharmacies and they are closed, it is a lie that they have a 24-hour service. How bad to do this with health.

One star falls short for this pharmacy, and the problem is not with the brand, I buy most of my medicines there but the service of this branch in particular is very poor, unfortunately this is the only means by which you can raise a complaint against your staff.