Farmacias del Ahorro Estrella Errante - 04810 Ciudad de México
2.6/5
★
based on 8 reviews
Contact Farmacias del Ahorro Estrella Errante
| Address : | Canal de Miramontes 2671, Coapa, Prado Coyoacán, Coyoacán, 04810 Ciudad de México, CDMX, Mexico |
| Phone : | 📞 +9 |
| Website : | https://www.fahorro.com/ |
| Categories : | |
| City : | CDMX |
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VICTOR UBALDO on Google
★ ★ ★ ★ ★ No tiene servicio 24 horas. Hoy 30 de mayo de 2022
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Monys Monys on Google
★ ★ ★ ★ ★ Muy mal servicio siempre, nunca tienen cambio, nunca saben nada, no saben resolver una duda, siempre enojadas y truenan la boca, muy muy mala actitud ?
 Always very bad service, they never have change, they never know anything, they don't know how to answer a question, they are always angry and snap their mouths, very very bad attitude ?
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Daniel Benitez on Google
★ ★ ★ ★ ★ Me discriminaron en este lugar, por parte de la doctora. Muy poco profesional y para nada ética, actitud pésima.
No hay orden y control con las fichas, pierdes el tiempo, de 30 a 50 minutos.
Ojalá y les hagan una auditoría.
I was discriminated against in this place by the doctor. Very unprofessional and not at all ethical, lousy attitude.
There is no order and control with the chips, you waste time, 30 to 50 minutes.
Hopefully and they do an audit.
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Carlo Montelongo on Google
★ ★ ★ ★ ★ No saben ni cobrar sus mismas promociones de su folleto. No saben usar el sistema para pagar con contactless teniendo las mismas terminales el logo de contactless y 8 minutos para descifrar cómo cobrar ???
They don't even know how to charge their same promotions from their brochure. They don't know how to use the system to pay with contactless, having the same terminals with the contactless logo and 8 minutes to figure out how to charge ???
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Alma Rafael on Google
★ ★ ★ ★ ★ No es 24 horas, son las 22:57 y está cerrado, o por lo menos la empleada ni se inmutó cuando toquè la puerta, aparte tienen el letrero de cerrado
It is not 24 hours, it is 22:57 and it is closed, or at least the employee did not even flinch when I knocked on the door, apart from that they have the closed sign
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Violeta Gutiérrez on Google
★ ★ ★ ★ ★ Pésimo servicio, hice una cita para una prueba de antigeno, y cuando llegue me dijeron que la doctora no había llegado, pregunté que si con mi cita podía ir a alguna otra farmacia y dijeron q no, q cada farmacia tiene sus propias citas. Les pedí una solución y solo levantaron los hombros. Ni idea de lo q es el servicio al cliente o respeto por el tiempo de las demás .
Terrible service, I made an appointment for an antigen test, and when I arrived they told me that the doctor had not arrived, I asked if I could go to another pharmacy with my appointment and they said no, each pharmacy has its own appointments. I asked them for a solution and they just shrugged their shoulders. No idea what customer service is or respect for the time of others.
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Valeria Franco on Google
★ ★ ★ ★ ★ No se para que tienen sistema de citas para las pruebas si ni las respetan. Mi cita era a las 2:30pm llegue a tiempo, solo tenia que pagar. Se les fue el sistema de pago con tarjeta y pues me dijeron que esparara, espere hora y media y nada. Pregunte si podía salir a sacar dinero en un cajero y regresar y se me respetaría mi cita y dijeron que si. Regreso ya son las 4:30, llego y hay 3 personas en la sala. Sale la doctora y le comento la situación y me dice que si tenia mi cita a las 2:30 qué tenia que esperar a los demás, le aclaro qué fue por que no pude pagar porque no tenían sistema y todo eso de nuevo y aun así paso a los demás. Terrible. Si hubiera llegado tarde y pagará y todo entonces entiendo mi error pero no fue así.
I don't know why they have an appointment system for tests if they don't even respect them. My appointment was at 2:30 pm I arrived on time, I just had to pay. They lost the card payment system and they told me to wait, wait an hour and a half and nothing. I asked if I could go out to withdraw money at an ATM and return and my appointment would be respected and they said yes. I come back it's already 4:30, I arrive and there are 3 people in the room. The doctor comes out and I tell her about the situation and she tells me that if I had my appointment at 2:30 what would I have to wait for the others, I clarify what it was because I couldn't pay because they didn't have a system and all that again and even so I pass the others. Terrible. If I had been late and paid and everything then I understand my mistake but it was not.
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Afro Ghost on Google
★ ★ ★ ★ ★ Califico las pruebas de antígenos que aplica esta sucursal. HAZ CITA!
No confíes en los que están formados, quizá son personas sin cita y OBVIO te dirán que te formes detrás de ellos (porque les conviene).
Si pagas en línea, llega directo al consultorio y AVISA que tienes cita (aunque los que estén formados te vean feo). Si no pagas en línea, trata de llegar 15 minutos antes para que te dé tiempo de pagar; o sea, primero pasa a pagar y luego vas al consultorio y AVISA!
La Dra que nos atendió fue muy amable y dio prioridad a los que teníamos cita por sobre los que incluso llevaban mucho tiempo formados, ergo, ELLA RESPETA las citas siempre y cuando le avises y estés a tiempo.
Posterior a que te hagan la prueba, espera unos 10 minutos y te llevarás tu resultado impreso.
I rate the antigen tests applied by this branch. MAKE AN APPOINTMENT!
Do not trust those who are in line, maybe they are walk-ins and OBVIOUSLY they will tell you to line up behind them (because it suits them).
If you pay online, go straight to the office and NOTIFY that you have an appointment (even if those who are trained look ugly on you). If you don't pay online, try to arrive 15 minutes early to give yourself time to pay; that is, first go to pay and then go to the office and NOTIFY!
The doctor who attended us was very kind and gave priority to those of us who had an appointment over those who had been trained for a long time, ergo, SHE RESPECTS the appointments as long as you notify her and you are on time.
After you are tested, wait about 10 minutes and you will take your printed result with you.
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