Farmacias del Ahorro Plaza Heroes - 215

Terrible attention. In the 3 minutes that I stayed at their branch today, approximately 7:45 pm, I witnessed how they refuse to make CFE payments despite having the smart card terminal, to another lady and a server, with the excuse that their system does not accept them, despite the fact that I made the request to the cashier during the hours that they claim to provide this service. When asked in a very kind way to the lady who attended me if I could take the test, to see if my payment passed, she flatly refused to make the attempt, arguing that if she did that, her computer would crash and she would not be able to continue working if he listened to me. As if it was so difficult to restart a computer?

They never have change and they serve you reluctantly, what is the point of there being a queue for contingency and they will serve whoever they want

Bad service, they do not know an electronic prescription and you cannot buy medicine that way. They don't train them. Slow service aside.

Terrible service from the doctor who was seen on the morning of this day, August 18 (unfortunately I did not ask for her name due to the situation, she is thin with long and straight hair) ... My baby is one and a half years old and in the morning he got sick, he started to look pale and cold as he was near that pharmacy, my wife ran to the office, where there were two people waiting to be treated by said doctor, both people very kind and understanding, since we told her that if we could pass since my daughter, she got sick, they answered us that we go quickly, when we arrived with the doctor we discussed the situation and she saw Ami baby, at that moment she took out the device to check your temperature and I just comment your temperature is fine, take your turn and wait ... ?????? But when we saw his bad treatment, we ran to another doctor and he told us that indeed my baby was bad and could die. quickly attended her .... Thank God my baby is fine .. But I feel sorry for people like that doctor who has no love for her vocation, I hope they never go to that office again and that they really run to that doctor ...

I ordered a package through Amazon I ordered delivery at this place and the lady was very rude to me when I went to the place and she did not want to deliver my package, do not order your things from this place, they are disastrous.

Customer service from staff is lousy. They serve you without desire and are not organized when serving the people who line up. It is useless to line up and wait your turn if they serve you very badly.