Farmacias Especializadas - 44600 Guadalajara

Medicines cost twice as much as in other pharmacies, terrible customer service, despite the fact that on their website they mention that you have 5 days to return or change a medicine, they refuse without reason.

Your recording from the answering machine has a very low volume. My cell had it to the top and the voice was barely perceived. I could not quote, or know if they had my product in stock.

They are inefficient, the branch staff takes a long time to attend, a long line of people waiting and they care little, terrible service

I had been to this pharmacy lately to buy my medicine and everything had been fine. However, last week I had to go with my brother with autism due to force majeure, and they wanted him to wait outside. I understand that by contingency the number of people should be limited, however it seems incongruous to me that on the left side, there were 3 people in the chairs doing nothing, and two other people in a small room. From the moment we entered, a teller stared at us and when the middle teller attended to us, she whispered something to him and he told us that my brother could not enter. I told him that I was not going to leave him out because he has autism (imagine crossing the street), and he told me that he would speak to his manager !! I would have preferred that they told us that until another box was vacated we would go in so that the number of people could be adjusted but ... I insist there were people inside without doing something ... just sitting. In addition, my brother does not do disruptive behaviors or noises or was going to touch something and he has his two vaccines. But anyway…. I do not return to this branch. A shame because before this everything is fine. My annoyance is not that they tell me not to go in both, but that I told them I had autism and even then they did not understand the situation and had to consult with the manager.

TERRIBLE SERVICE. I DIALED BOTH THE PHARMACY AND CODE 2 THREE TIMES AND NONE ANSWERED ME.

Terrible attention and it says that they open at 10 in reality they open at 10:30 it took me half an hour looking for it and the lady who attended me was super rude they should change their staff

Very arrogant in attention. Sanitary measures are understood. Two people entered and the cashier insistently comments that only one person per family or group. Although we would go to two different things and go shopping. Very bad attention and more because the pharmacy is only one client.

The service in this branch is super slow, I have taken time and with a client they can take up to 22 minutes, in addition to the fact that there are almost always only 2 people attending and there are usually many clients waiting in line