Farmatodo Plaza Aragon - 55140 Ecatepec de Morelos

very good prices

They dial one but they do not answer you hang up the phone

Good assortment in general, medium pharmacy, good service

Good attention, very accessible staff.

It is well stocked and much faster than trying to enter the pharmacies of any mall in the square.

They did not give me LIBERTRIM SII they gave me LIBERTRIM Since I mentioned the difference they told me that you are the same

They have a male person attending (I played today 27-02-2018) at approximately 12: 50-13: 00. I went for a medication with my prescription. From 1 I look for the component (naproxen and paracetamol) of 2 was Omeprazole. I went for 4 medications and I understand the process that goes with the authorization of my catalog for the assortment. The point is that the male staff took 15-20mn. In finding the 2 medications afterwards, he told me that he would request the authorization by telephone (that's the process with my recipes) another 10-15mn. Approx. I asked one of her classmates if she knew about the authorization or she told me that she was still on call. The last one leaves the boy and instead of asking for an apology for the delay (to retake the customer's attention). --- Staff: This authorization is delayed, I told him that I would talk by teletelé, if you. Hurry or have other things I joined said and another day comes. - Client "I": apologize just ask because the other pharmacy does not delay them so much in the call - Staff: (again) because that's why I told him he was going to score, I do my process and if they do not do it in the other store it's their problem. (He explained to me why they did not want my medications) I understood. I retired with some discomfort because they were 30mn., They did not give me my medication and I ended with an aggressive explanation. I went to another side that was pending and I returned with greater serenity. I came straight with him and I told him. You know what? My annoyance is that you took 2 medications (I do not discuss call time) you go out and you give yourself the right to say that if I do not have tienti come another day. "He wanted to argue again without logic" Finish with: Improve your way of attending and if not, better not stand. Unhappy with the service, unhappy with the staff, unhappy because they never have the medication that I request and you entrust them and they do not give you a reply

Well, I don't know if it's bad luck, bad organization and internal communication, but whenever I come to this pharmacy it's exhausted or there isn't what I want, the employees with a non-empathic attitude. The truth is there is no better pharmacy in Mexico than San Pablo.