Federal electricity commission - 54010 Tlalnepantla de Baz

The service is terrible, the people who attend are haughty and they even seem to give you super demanding gifts to charge and they don't fix anything, they throw things at you

They take you a bit but the attention is concrete

Bad service ... Very bad service. For the umpteenth time I will have to return "the following week". Care for covid infections to a minimum. I passed without checking the temperature and without antibacterial gel.

Hello, I went to the collection unit of the CFE of Lake Guadalupe in the municipality of Atizapán de Zaragoza Edo de Mexico for the reason that the service was canceled, arguing that I was not charging actual consumption and that I had a debt of $ 13 774 I told the lady who attended to me that she was up to date with my payments, she told me that what she paid was not the real thing I told her that as the receipts arrived she paid them she insisted that she was not paying the real thing that the reader did not pass the reading Why did not locate the meter I told him that the receipts arrive at the address then if they locate the address and the meter says that I pay little consumption. If the person who has a job to take the reading and notify him is not doing his job and harms us as users, he should be penalized and says that if I do not pay they cannot give me the service, the meter has been locked since they installed it, if something is due, I do not I refuse to pay but so much money cannot be blamed, it is not mine, it is that they did not pass the reading, if they pass the reading every two months, they pay, but according to her, it is the lecturer and she wants me to pay a single payment if they reach me. to pay to pay they would charge me interest and I would have to pay them and everything for someone who does not do his job, according to the lady, if you can contact a competent authority if you can inform me that you are consent to solve this problem since I do not have the service waiting for your answer thanks

Excellent place and fast service, the advantage of there is that there are not many people

Terrible service! Especially from a young lady who has been around since the pandemic began. There are 6 times that I go to attend to a receipt that arrived badly and since last year they have not given me a solution, they have come 6 times to want to cut the power but never to attend to what is supposedly registered in the report when I have gone. To collect badly they are put but to make clarifications and adjustments they do nothing. It is annoying to go every time so that there is no solution, according to the lady the solution is to pay that debt even if it is not correct. How disastrous !!

Good service and you can pay the receipt at ATMs

They have a terrible service, according to them they make your report and when you dial to request information, it turns out that the report was never made, they do not let you explain your case well and they interrupt you at every moment, they spend their time talking and on the phone, the Police are despots who treat elderly women badly who don't know how to use their machines, they yell at them and they don't have patience.