FedEx World Service Center - 09880 Ciudad de México

All good, the young Alfredo who was the one who attended me helped me make the shipment and clarified all the doubts I had is the first Fedex office in which they serve me very well, the opposite of others where they are always with their faces, and I see that in this office they always serve very well and very quickly and effectively. I highly recommend it.

Be very careful with this branch because they STEAL the packages !! They do not deliver a receipt for the packages. A week ago I took a package with a prepaid guide, when I gave them my box they told me that it was everything, they did not scan it, much less they gave me a receipt, which sometimes they tell me and I had not had problems so it became normal. My package is lost in quotes because it was actually STOLEN, it cannot possibly have been lost. In the system there is no trace that I have left it. I already filed a report but they're just washing their hands. I already asked them to check their security cameras and I have no response to that. Also the staff is super pushy, zero buildable, terrible customer service. Do not really go to this branch and if you do, give them receipts because that way the packages are not stolen.

I was delivered very on time to see the Super bwol.

Good service, I use it frequently, they are attentive and efficient, be careful, the nopalera "branch" is only a garage, don't go to. Losing if time is the logo and they do not have a service office, suggestion: put a notice that they do not serve the public

Little friendliness and communication from the employees. When I arrived I was attended by a girl, who told me that my package could not be sent because of the stamp on my box. I returned a few minutes later with another box (the same size as the previous one but without the stamp they mentioned), and this time a man attended to me, who told me in a very unfriendly way that he was not going to receive the box for the measures, because in their policies they could not accept that size of box. When I mentioned that they had not told me that the first time, he said that he was not responsible for what his partner told me (who by the way was on one side and did not say anything). Unfortunately I must keep in contact with this parcel, since the platform on which I make my shipments (Mercado Libre) has an agreement with them and usually gives me guides from this company. The only solution I found was to ask for home pickup, since the guy who picks up the packages is very kind and patient, and coincidentally, he did accept the box that I tried to deliver at the branch. I understand that perhaps what the two employees mentioned to me is correct and they could not accept the package, but their lack of empathy, their mocking attitude and their unwillingness to guide me as to why this situation was what totally upset me. Now I totally prefer to predict home collection, or failing that (if it is very, very necessary), go to any other branch, where I have not had problems.

The employees! Super friendly! It was the first time I made a shipment by FedEx !, and I was surprised, highly recommended this place! Super helpful people! .. thank you very much !!

Terrible service arrived on Saturday to pick up a package and it turns out that they closed an hour and a half earlier, according to the covid, but they were in there sitting on the packages and as they wanted me to know the schedule if you mark them and in life they answer. I wish mine wasn't one of those.

Good service at this branch, totally denying how poorly they say they serve me, they received my free market refund without problems, I recommend this branch 100 percent next to the 11th Street subway.