Felican centro veterinario policlinico - 15900 Ciudad de México

It is not fair that for wanting to get more money they play with the health of pets, at the moment that the vocation and love for animals wins over the love of money and everything is lost. Everything I know is done with treachery one day is paid, I put this comment so that they do not risk the lives of their beloved pets, do not take them to this place

Disgusting service, at first they do not medicate your pet, in my experience I went on the night of Friday April 1 because my baby had symptoms of something similar to the flu, at first the pseudo-veterinarian Lucero Castillon hid it, who required a plate of thorax who told me a cost and after agreeing to perform it, I increased the price, then another pseudo-vet explained the plate to me only to tell me that I had metastatic cancer and that to be sure I had to take the saturation x $400 and the blood pressure x $400 and after this, perform an emphatic biometry and an ultrasound of the heart, to which I did not agree and he told me that if I did not perform the tests at that time he would not be able to take her again, I gave him something for the pain, but he literally refused to service me after this. Do not go, it is a waste of time and money, they play with the life of pets and the feelings of the owners, they are tremendous garbage.

Hello, good afternoon, I hope this can be used so that they do not carry if it can be called veterinary "FELICAN CENTRO VETERINARIO POLICLINICO" located in Balbuena cdmx If you don't want your pet to DIE, don't even think about going to this place. Recently (Wednesday, May 26, 2021) we took our Yorkshire terrier dog breed for a month and a half due to vomiting and it turned out that she had to be hospitalized, which we agreed and began to make their budget and that they were going to carry out several studies, to rule out distemper or parvovirus. And they charge us almost 2,500 pesos and we had to pay 80%, which one agrees to want to see healthy and improve his pet. Hours later they called us saying that we had to go because he had gone into respiratory arrest and in a coma. How is this possible? If our dog was only vomiting and still looked good. Unfortunately at that time we went to see her, they brought us up to see her, they had her tubed in an incubator but the truth in the device she has no longer showed vital signs. They told us a lot of dizzy things and suddenly she came up with the question that if she went unemployed, we agreed to have her resuscitated but it had a cost of 500 pesos per resuscitation, but we said that we were going to review since it was becoming excessively expensive, and soon out of nowhere they tell us that at that moment he had become unemployed. They took us out and then they don't come out to say that they couldn't save her. I feel that it was medical negligence, since they never told us that he had it, and that according to that moment they still did not have the results and that they applied wrong medications and that perhaps he had already died and they only made us believe a story to dissociate ourselves. Our dog passed away :(, it is a feeling that gives you that you do not stop crying. Like a puppy that came in due to vomiting, it came out dead, and they decide that it has to be hospitalized without first making a proper diagnosis. Seriously DO NOT go to that place please. If you check in google maps you will see all the complaints about your lousy service. Pd: the Dr. who attended us is called Claudia. They never gave us the results and when we asked them they said they hadn't done it.

If you want to be victims of threats, lack of ethics, coercion, and not receive a decent treatment, this is the right place, I WOULD NEVER RECOMMEND IT, greedy people who do business with the urgency and ignorance of pet owners. I hope the authorities close the place, it is not worth wanting to operate on a poor puppy just because! It is a risk and your dog can seriously die.

I only went for a plate, but the service was fast

I am more than happy they gave Duff a very good treatment, as if I were there, my little one had the attention of all the doctors, in addition to the treatment, what made me feel very confident was the communication they have, Duff arrived very badly a piece of rubber that obstructed his intestine was removed and he had complications in his lungs but thanks to the universe, to the desire to live and to the preparation of the doctors Duff is at home, for many it is exaggerated ask for several studies or the costs are high, in short, everyone gives value to the life of their little one.