Ferretería Casa Blanca Xochimilco - 16050 Xochimilco

Very assorted and excellent price

In the hardware store they have no variety of brands, they handle Truper and Pretul. And in general it is not well stocked either. It's not what it used to be.

Great variety, but some things are very expensive.

Wide assortment and very friendly people, they answered my questions and made me clear all the information I required.

IT IS ALREADY KNOWN BY THE COMMUNITY THAT ITS STAFF IS ALWAYS WRONGLY APPROACHED, SOME EVEN BECOMING DESPOTS, HOWEVER, OUT OF NECESSITY I KEEP GOING. ON TOP, BUY A CEILING MOTION SENSOR TO INSTALL IN A DESTINED SPACE. SEEING YOUR EXHIBITION I WANT TO BUY ANOTHER SENSOR WHICH IS INSTALLED DIRECTLY IN THE LIGHT HOLDER, ALSO IT MADE ME ECONOMIC, FOR A SMALL TOOL WAREHOUSE. UNFORTUNATELY IT DID NOT SERVE MY PURPOSE AND I CAME THE NEXT DAY TO REQUEST AN EXCHANGE FOR ANOTHER SENSOR, THE SAME AS THE ONE I HAD PURCHASED THE PREVIOUS DAY, AND PAY THE DIFFERENCE SINCE THIS IS MORE EXPENSIVE. IT SHOULD BE CLARIFIED THAT YOUR NOTE OF SALE INDICATES: "IN CUT MATERIAL THERE ARE NO CHANGE OR RETURNS" REFERRING TO WHEN ONE BUYS HARDWARE BY PARTS. "EVERY CHANGE OR RETURN WILL CAUSE A 5% ADMINISTRATIVE EXPENSE. THERE ARE NO CASH RETURNS." I INFER THAT THE ADMINISTRATIVE ASSISTANT WHO DOES THE ACCOUNTING LOSES HOURS MAKING AN ACCOUNTING ENTRY IN HIS JOURNAL BOOKS. IN AGREEMENT.. THE LADY WHO ATTENDED ME SENT AN ASSISTANT FOR THE PIECE I REQUIRED, SHOWED IT TO ME AND ASKED ME IF THAT WAS THE CORRECT ONE, SAW THAT THE PACKAGING OF THE PRODUCT THAT REQUESTED THE CHANGE HAD BEEN OPENED BUT IT WAS PRESENTED IN ORDER AND WITH ITS INSTRUCTIONS , HE ORDERED THE ASSISTANT TO REVIEW THE PRODUCT, HE GOES AND REVIEWED IT ON THE OTHER SIDE WITH ANOTHER PERSON AND RETURNED, THE MISS AGAIN REVIEWED THE PRODUCT, WITH A MAGNIFYING GLASS WE SAY COLLOQUIALLY, AFTER THINKING ABOUT IT FOR A WHILE, HE APPROACHED ME AND SAID THAT "FOR INSTRUCTIONS FROM THE COMPANY THERE ARE NO CHANGES, THAT THE PRODUCT WAS ALREADY OPEN AND THERE ARE NO CHANGES, READ MY NOTE, IT IS INDICATED THERE." I CLAIMED HIS SAYING, IF THE COMPANY DOES NOT MAKE CHANGES, BECAUSE IT MAKES ME WASTE MY TIME AND FROM THE BEGINNING INDICATES THAT THEY DO NOT MAKE CHANGES OR REFUNDS. SHE IS WASTING HER TIME, WASTING THE TIME OF HER ASSISTANT AND OTHER PEOPLE, IT IS NOT BEING RUDE, BUT MY TIME IS WORTH MORE THAN HER TIME, SHE IS CHARGING FOR A TIME IN WHICH SHE CAN DO ANYTHING IN THE FACILITIES OF THE COMPANY, IT TAKES AWAY MY OPPORTUNITY TO BE MORE PRODUCTIVE IN MY ACTIVITY, I EARN FOR WHAT I DO, NOT FOR THE HOURS I STAY IN AN ESTABLISHMENT. SINCE IT WAS A WRONG PURCHASE, THAT THE COMPANY, THROUGH ITS REPRESENTATIVE, DOES NOT OFFER A SATISFACTORY SERVICE AND THAT THE PRODUCT DOESN'T WORK FOR ME, I CHOOSE TO DESTROY IT AND LEAVE IT IN THE TRASH. A LITTLE FURTHER WALK, IN THE SAME AREA, THERE IS ANOTHER HARDWARE STORE THAT ITS STAFF IS MORE FRIENDLY, ADVISES YOU ON PURCHASES AND ITS PRICES ARE COMPARABLE. AGAIN I PURCHASED THE SENSOR I REQUIRED. SUNDAY SHOPPING IS WHAT THIS BUSINESS WAS LOOKING FOR, BUT NOW I CONFIRM THAT I BETTER MANAGE IT TO COAPA AND THERE ARE BUSINESSES THAT OFFER THE SAME PRODUCTS DURING LONGER HOURS AND WHERE I HAVE NEVER HAD PROBLEMS DUE TO EXCHANGES OR RETURNS.