Fiesta Inn Querétaro - 76010 Santiago de Querétaro

I stayed at the hotel from July 2017 to February 2018 on business and would like say special thank you to the following staff who helped make my stay very enjoyable:- Adriana hotel manager, Lorena Baltaza Prado, Valery Villalobos, Fernanda Manduiano, Itzel Espinosa, Schiela Rodriguez from the reception desk. Paulina, Orlando,Enrique,Amardo,Mary (Carmen) from the restaurant and special mention to the lady at cooking station. Also to all the room maids, cleaning staff, room service and Jose the bell boy. Everybody couldn't have been more helpful and carried out their duties professionally, politely and most of all with a smile on their faces. I stayed in both the main hotel and loft rooms during the duration and generally was quiet during the night. I found the beds to be comfortable and never really had any issues with the rooms. Gym could do with bit of maintenance work and updated. Look there were some negatives but far to few to mention, and were far outweighed by the positives. Beware though and be careful if you are looking to stay towards end November. There is some sort of college games event taking place in Queretaro during this week and the hotel was very noisy. I realise live and let live for these young guys and girls, but when you have to get up for work at 5.00am it can be a bit of a wrench. There was one issue on my last day which kind of spoiled the occasion, but sometimes these things happen and don't really want to dwell on it to much. Thanks again Fiesta Inn, I will remember my stay here with fond memories. Adios and Gracias.

It is a great service, not so far from downtown but not in the first square. You can move from the hotel to other cities and be out of town in minutes. The suites are great, in perfect conditions and it's not so expensive

The first day everything was ok, even the breakfast the second day was fine, a little espensive but ok. The problems start the second day. at 19hrs the room cleaning wasnt done, ok the cleaning service was in the front room. But at 00hrs I arrive to my room and the cleaning wasn't done. I have to wait until 1am to my room was done.

If I could it would get no stars, food is terrible and I really mean TERRIBLE, staff smile a lot but are utterly useless, house keeping is sporadic and will knock you up even if you put the do not disturb sign out. Overall the standard of the hotel is awful. Please if your reading this please book somewhere else.

I use this hotel through work on a regular basis and I hate the fact that I always leave feeling more tired then I arrived. The housekeeping staff have no respect for the guests, whenever they are cleaning the adjacent rooms the keep slamming the doors, shouting across the hallway between them, making enough noise to disturb every guest nearby. I'll seriously recommend you to think twice before staying here.

The rooms are quite nice. They are modern, and depending on what you choose can have a microwave and a refrigerator. The beds are comfortable,but the shower is a bit small. Breakfast is quite good, and the pool is also nice. I would definitely stay here again

The place was really nice, the room was clean and good, the pool had a nice temperature... the only thing I didn't like that much was the food. Me, as a vegetarian, it was kind of hard to find choices for me, and the prices were a little bit high. Although it's my decision to be vegetarian so they have nothing to do with this. The employees were kind and polite.

Nice accommodations. About 25 minutes from the airport.