Firefly - 74160 Huejotzingo

MR. NEFTALI IS DESPOTE AND RUDE, AS THERE IS NO LONGER AN AGENCY IN PUEBLA AND IT IS LIKE A MERGER WITH ANOTHER COMPANY, THE CARS ALREADY IN BAD CONDITION, I DO NOT RECOMMEND IT

The reality is that he is an insurance agent disguised as a car rental agency, his advertising is misleading and they never explain well what each package contains, they only do everything possible to sell you the most expensive insurance. On the website they give the rent of the cars extremely cheap only as a hook, after making the reservation they speak your "concierge" to offer you the insurance that is NOT included in what you already paid, really on the page what you do is to take a car away, they charge you that insurance and when you arrive by car, another surprise, they charge you gas in ADVANCE, and they charge you a full tank, which is contrary to what all other car rentals do, they charge you gasoline they want, and if you return with a half tank because you did not use all the gasoline, they DO NOT give you back the difference of what you already paid, really surprise after surprise when going by the car, and as cherry of the cake, the manager The branch has very little tact and is rude, has no service attitude and the answers it gives when you have a problem, are the most insensitive you can expect from a service company, I'm really very disappointed to have rented or a car with them, I do not recommend them at all, if they see low prices it is because they hide so many expenses that they charge you at the last moment when you are already in the delivery of the car and that you can no longer regret it, very badly.

FRAUD: This office asked me to prepay the rental of the vehicle in order to set it aside. When I arrived they no longer had vehicles available, the manager had rented the vehicle that I prepaid knowing that it was already rented, and they refused to refund the payment they made me. Terrible attention from the manager, an extremely rude and transcendent person. SCAM ALERT: This office asked me to prepay the rental of the vehicle in order to set it aside. When I arrived they no longer had vehicles available, the manager had rented the vehicle that I prepaid knowing that it was already rented, and they refused to refund the payment they made me. Terrible attention from the manager, an extremely rude person.