Firefly - 76270 Querétaro
3/5
★
based on 8 reviews
Contact Firefly
| Address : | Aeropuerto Querétaro, Carretera estatal Querétaro Tequisquiapan, No.22500, Municipio de Colón, 76270 Querétaro, Qro., Mexico |
| Phone : | 📞 +989 |
| Website : | https://fireflycarrental.com.mx/ |
| Categories : | |
| City : | Qro. |
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Julio César J. Treviño on Google
★ ★ ★ ★ ★ Excelente servicio y gran atención del personal, se ajustan a tu presupuesto y tienen mejores precios y autos que las otras opciones.
 Excellent service and great attention from the staff, they fit your budget and have better prices and cars than the other options.
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Bertin Miramontes on Google
★ ★ ★ ★ ★ Cuidado al comprar , en su pagina web no hay opción para agregar el seguro, posterior a la compra si quieres agregar el seguro te sale un ojo de la cara... mejor utilizar alguna compañía de confianza, lo barato siempre sale caro
Care when buying, on your website there is no option to add insurance, after the purchase if you want to add insurance you get an eye on your face ... better to use a trusted company, cheap always expensive
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Yadira Valdovinos Orozco on Google
★ ★ ★ ★ ★ No respetan el precio y quieren obligarte a comprar un seguro que es muy caro q a demás cuando ablas te dicen que en el costo de la renta esta incluido la verdad si pudiera les pondría menos 5 estrellas ?????
They do not respect the price and want to force you to buy insurance that is very expensive that when you speak they tell you that the cost of the rent is included in the truth, if I could, I would give them less 5 stars ?????
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Juan Carlos Escalante on Google
★ ★ ★ ★ ★ La atención por parte del personal de firefly en Merida fue excelente les comento que reserve por medio de Despegar y me encontre con que no tenia el carro solicitado me comunique con ellos y segui sus instrucciones y cual fue mi sorpresa que no pudieron solucionar las cosas, afortunadamente gracias al excelente trato y atencion de la gente de Firefly mis vacaciones fueron un exito, ellos si me dieron solucion y opciones para que mis vacaciones fueran un exito; Gracias Firefly
The attention from firefly staff in Merida was excellent I told them to book by means of Takeoff and I found that I did not have the requested car, I contacted them and followed their instructions and what was my surprise that they could not solve things, Fortunately, thanks to the excellent treatment and attention of the people of Firefly, my holidays were a success. They gave me solutions and options to make my holidays a success; Thanks Firefly
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Maxyviajes Agencia on Google
★ ★ ★ ★ ★ Pésimo servicio Rente una unidad el pasado 6 de febrero y mi cliente me llamo molesto por que la arrendadora le quería vender otro seguro adicional al de colisión que ya había pagado amedrentando al cliente.Además Se le había hecho su reservación con mucha antelación y tardaron mucho tiempo en entregarle la unidad esto quiere decir que no tienen un control con las unidades que ya tienen para entregar y no solo fue esos sino que la segundo dia que se movió la unidad fallo y ya no encendio . por ese motivo me doy cuenta que los clientes te compran el servicio y ya no les vuelves a vender por todo el mal rato que les hacen pasar Pésimo servico Recomendación ¡cuando renten una unidad no se dejen de ellos pillos !.
Terrible service I rented a unit on February 6 and my client called me upset because the landlord wanted to sell him another insurance in addition to the collision insurance that he had already paid for, intimidating the client, and his reservation had been made well in advance and they took a long time time to deliver the unit this means that they do not have a control with the units that they already have to deliver and not only was those but the second day the unit was moved it failed and no longer turned on. For that reason I realize that customers buy the service and you no longer sell them again because of all the bad time that they make them go through Terrible service Recommendation when they rent a unit do not let them get scammed!
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ana andrade on Google
★ ★ ★ ★ ★ Bad service, they don’t respect reservations.
I’ll never recommend that service.
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Jose Martinez on Google
★ ★ ★ ★ ★ Get the full coverage. Its a good price. Will definitely do business with them again.
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Jim Dedolph on Google
★ ★ ★ ★ ★ Problems with no one to speak English. Had a flat tire they demanded payment for a new tire over $100 instead of a tire repair. beware
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