Fiscalia Regional de Justicia de Tlanepantla - 54010 Tlalnepantla de Baz

Justice Mexico !! #ley #FGJ

You have to climb the stairs and there are the buildings belonging to the Regional Prosecutor's Office.

I went for a non-criminal background check. I started the process on the website, made an appointment, they gave me a payment format, I paid at a bank, I went on the day of the appointment, they only asked me for a copy of my INE front and back and the proof of payment and that's it. Not even 15 minutes late! There are two buildings and this procedure is done in the building that says “expert services”. The only bad thing is the thousand stairs to climb, even my legs burned but hey, with exercise included and everything. Very good service.

So why do the authorities ask us to report?! why put a phone number? Why put an online platform? If they don't respond at the first moment. If I generated the preliminary complaint at the end of March, I went the next day to ratify it, they reschedule a date for tomorrow, April 12, because according to what they did not generate my investigation folder. I dialed the phone indicated in the format and tried to reschedule an appointment but they are so square that they indicate that I necessarily have to go to the offices to reschedule the date, I insisted that I cannot go for work and personal reasons on April 12. Another point that I hope will help for feedback: address a pre-complaint in a timely manner and reschedule a date for 15 days later. Being that the attention to the complainant is actually from 24 to 72 hours after a citizen has generated. My audacity of this comment is for retro and so that as authorities they are not going to generate more problems and inconveniences to the people