Fixlab Tech Solution - 03100 Ciudad de México

Excellent work done, quick diagnosis and repair, I recommend it, excellent service

I have made two quotes to repair equipment and they always tell me that there is no guarantee and that it is at my own risk that they repair it, incredible, that they wash their hands when they are supposed to be "experts" in repairing equipment. Better not dedicate yourself to doing that type of work if you don't know.

I don't think they are good, they didn't give a diagnosis, they just went over what I thought I had. In the end my team doesn't work and they washed their hands of the ace up their sleeve "your team has programmed insolence". Obviously it's my personal experience, but from what you can tell they only fix basic things.

They are experts and very professional, I had been going around for a long time without being able to solve a problem on my MacBook, with them the diagnosis and repair gave immediate results. Excellent attention and service. Congratulations!!

According to respectable favorable opinions on cell phone repair, it may be your specialty... But they also had a so-called Mechanical Hard Drive Replacement "Promotion" to replace it with a Solid State one, so I brought them an almost new student type HP LapTop, they removed the original Hard Drive, and replaced it with a 256 SSD GB, and for almost a year it worked, let's say, more or less regularly... (it did not increase practically NOTHING the speed of the machine, but it worked). Suddenly, without taking it out of the house, one day it did not "boot", and I detected that "NO SSD FOUND". On the other hand, when they gave me the computer, with all the rush because they were going to close, THEY DID NOT GIVE ME BACK my original factory Hard Drive, which had very little use. I let the holidays go by and went back to pick it up, and OH SURPRISE! : Turns out they had a LOT of the records they check out, piled up in a drawer!, banging against each other, AND THEY COULDN'T KNOW WHICH WAS MINE (!)... That's how DISORGANIZED AND CARELESS THEY ARE! They "gave me a choice" between two of the same capacity, but they couldn't assure me WHICH COULD BE MINE... and they also didn't want to move in the slightest to connect it and allow me to SEE the files, to KNOW WHICH WAS THE ONE THAT WAS WITHDRAWN FROM MY MACHINE... That is to say: "THEY ALREADY PAID, THEY ALREADY DELIVERED (-HALF), GO AWAY!!! BEFORE THAT ATTITUDE, my wife better took it to the IT guy in her office, who told her: "Ma'am, I couldn't be sure, but that SSD they put in your LapTop, it "LOOKS VERY CHAFITA"... TO ME IT'S A "PIRATE" AND NOT ONE OF THE AUTHENTIC "... So now you know, in this business you will be able to have the instruments and installation; and perhaps repair very small equipment with a microscope, such as cell phones. But in a relatively easy replacement, NI had "better performance", and LASTED VERY SHORTLY (my Toshiba Ultrabook is ELEVEN years old with heavy use and its tiny 128GB SSD is "like new" and passes ALL tests). And the HP Student Laptop repaired by "the computer guy", now starts up much faster and the improvement is "felt", which, with the SSD that THEY installed, never improved one iota... and the price was less From the half! For me, it was a very bad service, expensive, not very durable and poorly configured or with a "pirate" or very low quality SSD. WATERS with this business...

In 1 month they did not give me a diagnosis or a budget, the person in charge did not even know about my team. It was argued that the technician was sick (which is totally valid and understandable), however in the whole month I was not notified at all. The communication of the work team is null. When I went (since they didn't give me reports on whatsapp and I had to go personally) the girl was barely speaking to ask (after 1 month) the status of my team. It makes me a total lack of respect and professionalism, it is not worth it.